Sales Manager at Capitol Mazda

Capitol Mazda; San Jose (CA); On-site; USD 84,000 - 240,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Employee Assistance Program

Exclusive Vehicle Purchase Program

3-Year Service Maintenance Package

Job summary

Capitol Mazda in California seeks a results-driven Sales Manager to drive profitability across the dealership's variable operations. You will coach a diverse sales team, enhance showroom and internet traffic, and mentor staff from product specialists to finance.

A strong emphasis is placed on customer satisfaction, CRM follow-up, and meeting monthly and annual targets. The role requires proven sales management experience, leadership of BDC, and expertise in F&I income enhancement, with a

Qualifications

• Minimum 2 years of Sales Manager experience with full responsibility for variable operations.
• Proven history of building/training a sales team with solid CSI and profits.
• Experience in showroom and internet traffic generation, direct mail, and media.
• Background in leading a BDC department.
• Experience with used vehicle purchasing, merchandising, and marketing.
• Ability to mentor desk managers and improve F&I income.

Responsibilities

• Coach sales team on closing techniques via training and participation.
• Lead profitability of the teams and showroom activities.
• Maintain experienced product knowledge across teams.
• Analyze customer satisfaction metrics to drive improvements.
• Hire and monitor New and Used sales, Internet Sales, Finance, and Service Drive teams.
• Conduct daily/weekly sales trainings for Product Specialists.
• Mentor new and experienced reps on standard performance methods.
• Ensure CRM follow-up with all prospective buyers.
• Achieve dealership and OEM sales, gross, and expense targets monthly and annually.

Skills

Sales management

Team leadership

CRM systems

BDC leadership

Used vehicle merchandising

F&I coaching

SEO/SEM

Job description

Are you looking for an exciting career with one of the largest Mazda Dealer Groups? DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for talented sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. There's a reason why Capitol Mazda is a consistentMazda 'Presidents Club' Member award recipient. As part of one the largest Mazda Dealer Groups, Capitol Mazda sells and services over 30,000 vehicles every year.

As a Sales Manager, you will be responsible for ensuring the profitability of the dealership by managing variable operations.

What you'll be working on:

• Coach sales team on proper closing techniques through training and active participation
• Lead profitability of your teams
• Lead all showroom activities and maintain an experienced level of product knowledge
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
• Hire, motivate and monitor the performance of the New and Used team, Internet Sales, Finance Managers and Service Drive sales
• Conduct daily and weekly sales training meetings for Product Specialists
• Mentor new and experienced sales reps on standard methodologies for improving performance
• Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
• Achieve forecasted goals and objectives for dealership and OEM sales, gross and key expenses on a monthly and annual basis

What you need to bring to the table:

• Minimum 2 years of Sales Manager experience with responsibility for the entire variable operation of a successful dealership
• Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
• Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
• Extensive background in leading a BDC department
• Some experience in Used Vehicle purchasing, merchandising, and marketing
• Expertise in supervising the everyday efforts of desk managers and improving F&I income through mentorship and training

Salary: $84,000-$240,000/annually

*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.

Industry Leading Benefits:

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More about DGDG:

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We've been named a Bay Area News Group Top Workplace for 16 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, "best-in-class" dealership experience.

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We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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