Mazda Sales

Hello Mazda of San Diego; San Diego (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

2 weeks paid vacation

6 paid holidays

5 paid sick days

Bereavement days

Volunteer days

401K matching

Employee discount program

Medical, Dental, Vision

Job summary

Hello Auto Group in San Diego is expanding its Mazda store and seeks a Sales Associate to deliver a transparent, fun car-buying experience. You’ll guide customers through vehicle information, pricing, and options, conduct showroom sessions and test drives, and build lasting relationships with buyers.

A supportive team environment and growth opportunities await. The role rewards performance with a guaranteed base hourly pay plus bonuses and commissions, plus a comprehensive benefits package, paid

Qualifications

• Excellent communication with customers and coworkers
• Ability to build relationships and consult with customers
• Willingness to learn products, features, and processes

Responsibilities

• Build relationships with customers from inquiry to purchase
• Provide vehicle information, pricing, and options online, on phone, and in person
• Set showroom and test drive appointments
• Demonstrate vehicles and financial products professionally
• Overcome objections and close sales while following up for referrals
• Maintain CSI with a positive customer experience

Skills

Communication

Customer service

Team player

Relationship building

Sales aptitude

Job description

Hello Auto Group has an immediate opening for a Sales Associate at our rapidly growing Mazda store in beautiful San Diego, California. This is one of the largest Mazda stores in the country.

Do you love the car business and interacting with customers, but don’t always agree with the sales process or the Management direction? Do you believe the automotive sales experience can and should be fun, transparent, and straightforward?

What if you had the ability to sign out your own customers and didn’t have to wait hours for the “Finance Manager” to possibly ruin the great CSI score you worked so hard on?

At Hello Auto Group, we believe buying a car should be simple, transparent, and enjoyable. That's why we've eliminated many traditional dealership frustrations for both customers and employees. Our Client Advisors manage the entire customer journey, creating a better experience and building stronger relationships.

At Hello, you can give customers the experience they deserve and work a deal you feel good about. We are a local and privately owned dealer group. The owners are present, accessible, and involved in the company's day-to-day operations. This approach trickles down through everyone at Hello and creates a culture of teamwork and an energy that customers feel when they arrive.

We welcome applicants with prior automotive sales experience, but we would also love to talk to you if you're currently involved in sales or customer service in other fields. We pay a guaranteed hourly base salary plus bonuses.

Join a great team and build a career with us!

A little bit about us...

• We are a locally owned and operated dealership group.
• Our client advisors are professionally trained to help customers find the right vehicle, consult with them on leasing and financing, and present solutions to protect their purchase.
• Through our Hello Gives Back initiative, we donate $25 from every vehicle sold and $1 from every vehicle serviced to local nonprofit organizations and community programs.
• We offer our staff two paid days off to volunteer to some of the great causes we support.

Our pricing is clear, based on market data, and straightforward.

Compensation Elements

• Guaranteed base hourly pay above industry standard.
• Additional commission based on vehicle sales, customer experience ratings and finance sales.
• Medical, Dental and Vision plans. We pay 75% of your base medical coverage (value of over $3000 / year)
• All of the following, paid at your effective rate – including bonuses and commission earned in the prior 90 days:
  • 2 weeks paid vacation
  • 6 paid holidays each year.
  • 5 paid sick days each year (twice the California required sick time!)
  • 3 paid bereavement days.
  • 2 paid volunteer days each year.
• Employee Purchase program
• We contribute to your 401K retirement savings plan – for every 6% you save, we add another 3%
• Extremely competitive employee purchase program – big savings on cars, parts and service.
• We believe that happy employees make happy customers. So we provide great benefits.

What We're Looking For:

• Phenomenal communication skills with customers and coworkers alike
• Team player
• Outgoing personality who loves to interact and create relationships.
• Lifelong learner mindset - driven to learn about new products, features, tools and processes.
• Good presenter, able to share knowledge and information in an engaging manner.
• Available to work flexible hours, including Saturdays and Sundays.
• Clean driving record and valid driver's license

What You'll Be Doing:

• Build relationships with customers from the moment they inquire with us
• Provide information on the vehicle, pricing, and options - both online, on the phone, and in person
• Set showroom and test drive appointments
• Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Continuously develop product and sales acumen to become the vehicle authority. Know the ins and outs of products, packages, and the latest technologies.
• Perform high-quality, professional demonstrations of vehicles and financial products
• Learn to overcome objections and thrive within sales situations
• Follow-up with buyers to ensure successful referral business and build customers for life

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.