Sales Manager

Swickard Auto Group; Thousand Oaks, Northern (CA, KY); Hybrid; USD 100,000 - 175,000; Full time

Benefits offered by this job

OTE $100k- $175k+

Health insurance

Life insurance

Paid time off

Career growth

Employee vehicle discounts

Job summary

Swickard Auto Group's Land Rover Thousand Oaks is seeking a seasoned Sales Manager to lead a luxury floor, drive guest experiences, and develop a high-performing desk team.

You will coach consultants, structure deals quickly and ethically, manage floor coverage, and partner with finance to ensure seamless guest experiences. This role rewards leadership with strong earning potential in a hospitality-focused dealership group.

Qualifications

• 2+ years of Sales Manager or senior desk manager experience at a franchised dealership.
• Land Rover, Jaguar, or luxury brand sales management experience strongly preferred.
• Demonstrates a high HQ (Hospitality Quotient) and integrity.
• Confident at the desk and able to structure deals quickly and accurately.
• Strong CRM discipline and follow-up culture on the floor.
• Professional, polished communicator trusted by the team and guests.

Responsibilities

• Lead and develop the sales team daily through coaching and structured desking sessions.
• Desk deals with precision, urgency, and integrity to benefit guest and store.
• Manage floor coverage and guest experience from first contact to delivery.
• Monitor metrics: units, gross per vehicle, closing ratio, lead response time, CRM compliance.
• Partner with finance to ensure clean deal handoffs and seamless guest experience.
• Support inventory management with the GSM; monitor turn and lot positioning.
• Assist in recruiting and onboarding new sales consultants.
• Resolve escalated guest concerns with a solution-first approach.

Skills

Sales management

Coaching

CRM discipline

Leadership

Customer service

Tools

Reynolds & Reynolds

CDK

Job description

Thousand Oaks, CA | Land Rover | Hospitality | Luxury brand | Desk manager | Variable ops | F&I | CRM | Ventura County | Southern California | Luxury sales management experience preferred | Veterans encouraged to apply | $100,000 - $175,000+ OTE

IS THIS YOU?

• You're a proven Sales Manager with 2+ years of desk management experience and a track record of consistent results -- volume, gross, and CSI -- at a franchised dealership
• You lead through process and coaching, not pressure -- your consultants close more deals and take better care of guests because of how you develop them
• You're ready to bring that leadership to a well-established luxury store in one of Southern California's most loyal and community-driven markets

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Land Rover Thousand Oaks serves a loyal, affluent guest base in one of Ventura County's most established communities. Land Rover buyers here choose the brand deliberately -- for the capability, the heritage, and the ownership experience -- and they return to the sales teams that earn their trust. The Sales Manager who leads this floor with integrity, process discipline, and genuine hospitality builds a team and a guest base that compounds for years.

WHAT YOU'LL DO

• Lead and develop the sales team daily -- coaching consultants, running structured desking sessions, and driving consistent production across new and certified pre-owned
• Desk deals with precision, urgency, and integrity -- structuring transactions that work for the guest and the store
• Manage floor coverage and the guest experience from first contact through delivery
• Monitor and hold the team accountable to key performance metrics -- units, gross per vehicle, closing ratio, lead response time, and CRM compliance
• Partner with finance to ensure clean deal handoffs and a seamless guest experience through the full purchase process
• Support inventory management in coordination with the GSM -- monitoring turn, aging, and lot positioning
• Assist in recruiting and onboarding new sales consultants
• Resolve escalated guest concerns with composure and a solution-first approach

WHAT WE'RE LOOKING FOR

• 2+ years of Sales Manager or senior desk manager experience at a franchised dealership -- required
• Land Rover, Jaguar, or luxury brand sales management experience strongly preferred -- the JLR buyer profile, brand standards, and product knowledge are meaningful advantages in this market
• Demonstrates a high HQ (Hospitality Quotient) -- kindness and optimism, intellectual curiosity, strong work ethic, empathy, self-awareness, and integrity
• Confident at the desk -- able to structure deals quickly, accurately, and with the guest relationship intact
• Strong CRM discipline and the ability to build a culture of follow-up and process accountability on the floor
• Reynolds & Reynolds or CDK experience preferred
• Professional, polished communicator who earns the trust of the team and the respect of the guest

WHAT WE OFFER

• OTE of $100,000 - $175,000+
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career growth -- strong Sales Managers at Swickard grow into GSM and GM roles across a 40+ rooftop organization
• Employee vehicle purchase and service discounts
• The backing of a growing, hospitality-led automotive group with a strong Southern California presence

WHY LAND ROVER THOUSAND OAKS

• Thousand Oaks is one of Southern California's most loyalty-driven luxury markets -- Land Rover buyers here are community-oriented, word-of-mouth referral sources who remember the sales teams that took care of them
• Land Rover's lineup -- from the Defender to the Range Rover -- attracts buyers who are genuinely passionate about the brand, making every guest interaction more rewarding for a consultant and manager who shares that enthusiasm
• A well-established store in a strong Ventura County market with consistent luxury buyer traffic and real earning potential for a motivated sales leader
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- define how we lead, how we sell, and how we serve
• Leadership that sets clear standards, gives its managers room to operate, and backs them with the tools and support to succeed

If you're a proven Sales Manager ready to lead a luxury floor in one of Southern California's most loyal and community-driven markets -- where process discipline, genuine hospitality, and consistent execution build something that lasts -- we'd like to meet you.