Sales Manager

MÜV Fitness; Spokane (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Job summary

Müv Fitness in Spokane, WA is seeking a Sales Manager to support the General Manager in front-end operations and drive customer service excellence alongside meeting sales targets.

The role focuses on creating referral programs, coaching the sales team, and coordinating with the Personal Training team to ensure seamless processes and member satisfaction.

Qualifications

• Excellent customer service skills.
• Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Able to multi-task and excel in a busy environment
• Functional computer skills required
• Fitness minded people strongly preferred
• Flexible to work day, evening and/or weekend hours as needed

Responsibilities

• Create and maintain an effective referral program
• Conducts telephone inquiries/follow up calls/customer care calls and track results in company CRM
• Greets members and guests with big energy and a bigger smile thereby helping to create a tangible atmosphere
• Follow up and follow through activities with all prospective clients
• Responds immediately to member requests, inquiries and concerns
• Works closely with Personal Training Team to ensure that processes are fulfilled

Skills

Customer service

Sales experience

Referral programs

Multi-tasking

CRM software

Fitness minded

Tools

CRM software

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Health insurance

Müv Fitness is in the RESULTS business!

The Sales Manager role assists the General Manager in running all “front end” production activities, with a focus on excellent customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and sales skills. The Sales Manager is responsible for meeting and exceeding all key performance sales indicators for the health club, and assists the General Manager in training and developing the sales team.

Job Duties Include

• Create and maintain an effective referral program
• Conducts telephone inquiries/follow up calls/customer care calls and track results in company CRM
• Greets members and guests with big energy and a bigger smile thereby helping to create a tangible
• Follow up and follow through activities with all prospective clients
• Responds immediately to member requests, inquiries and concerns
• Works closely with Personal Training Team to ensure that processes are fulfilled

Job Qualification

• Excellent customer service skills
• Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Able to multi-task and excel in a busy environment
• Functional computer skills required
• Fitness minded people strongly preferred
• Flexible to work day, evening and/or weekend hours as needed