Sales Manager

MacCall Management, LLC; Sparks (NV); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision, and Pet benefit

Quarterly bonus potential

Tuition Reimbursement

Scholarship Programs for Associates

Pay for Grades for Dependents

Job summary

MacCall Management, LLC is seeking a Sales Manager for Holiday Inn Express & Suites - Sparks. This role focuses on direct hotel sales, developing transient travel through negotiated terms, and managing all meeting room facilities to maximize hotel profits.

The position emphasizes leveraging prior hotel sales experience, understanding hotel operations, and applying brand training to exceed guest satisfaction. On-site role with opportunities for growth within the brand portfolio.

Qualifications

• Minimum 1–2 years of customer service experience preferred.
• 2–3 years direct sales related experience required.
• 1 year sales manager experience preferred.
• 1 year experience with InterContinental Hotels Group (IHG) preferred.
• 1 year experience with extended-stay brand hotel preferred.

Responsibilities

• Establish and maintain all contractual agreements for group room blocks.
• Develop and grow markets and transient travel through negotiated terms.
• Solicit all market segments by phone, in-person and virtual visits, trade shows, and other established strategies.
• Establish and maintain all contractual agreements for meetings (catering) facilities.
• Manage maintenance of all meetings room, equipment, and food and beverage for catering.

Skills

Customer Service

Data Entry

Microsoft Excel

Job description

HI EXPRESS - SPARKS
432 Marina Gateway Dr
Sparks, NV 89434, USA

At Holiday Inn Express & Suites, our Sales Managers are responsible for direct selling the hotel, development of transient travel through negotiated terms, and management of all meeting room facilities (catering) for the purpose of maximizing profits of the hotel. They draw from previous sales experience with a knowledge of hotel operations along with company and brand provided training to exceed guest satisfaction.

Perks and Benefits

• Health, Dental, Vision, and Pet benefits for Full-Time Associates
• Quarterly bonus potential
• Pay for Grades for Dependents
• Tuition Reimbursement
• Scholarship Programs for Associates and Dependents

About the Job

• Establish and maintain all contractual agreements for group room blocks with review by the Home Office.
• Develop and grow various markets and transient travel through negotiated terms, such as corporate or medical segments.
• Develop wholesale relationships that complement the overall hotel strategy.
• Solicit all market segments by using phone, in-person and virtual visits, trade shows, and other established strategies.
• Establish and maintain all contractual agreements for meetings (catering) facilities.
• Manage maintenance of all meetings room, equipment, and food and beverage for catering. Must work with other departments to service the meeting space under their guidance.
• Responsible for meeting banquet event orders (BEO), coordinating specific departmental duties for events.
• Provide hotel site inspections for meetings, groups, conventions, corporate accounts, and all other markets.
• Responsible for posting all payments for group rooms and meetings.
• Maintain corporate file maintenance under the direction of the General Manager.
• Develop marketing and promotional strategies, targeting needs under the direction of the General Manager and Home Office.
• Maintain proactive sales and marketing plans under the direction of the General Manager and Home Office.
• Increase market share by using Agency360, finding business from the competitive set, and maximizing the production of current corporate accounts, etc.
• Analyze the Smith Travel Research (STR) weekly and monthly reports and report findings to the General Manager, Revenue Manager, and Sales and Operations Manager.
• Assist in preparation of department budget and overall sales objectives of the hotel.
• Maintain good communication channels with other hotel departments relating to group activities and general operations of the hotel.
• Participate in weekly staff meetings and monthly revenue meetings to review upcoming group or events.
• Maintain current and prospective client database, ensuring accessibility and compliance.
• Utilize best practices with regards to system-wide sales policies, strategies, and programs.
• Utilize best practices of revenue management by working closely with the Revenue Manager.
• Responsible for updating associates relating to competitive changes and area events.
• Understand and execute effective sales prospecting methods.
• Review sales practices and revise strategies to meet current and future sales goals under the direction of the General Manager and Revenue Manager.
• Control group blocks input to property management system (PMS). Attend monthly review with Revenue Manager and send in group resumes for all applicable groups under company guidelines.
• Complete required sales reports and surveys in a timely manner.

About You

• Goal orientated and self-motivated.
• Ability to follow and understand instructions.
• Ability to work quickly and efficiently.
• Must be able to stand, lift, bend, push, and lift up to 25 lbs.
• Must be 18 years or older.
• 1-2 years of customer service related experience preferred.
• 2-3 years direct sales related experience required.
• 1 year sales manager experience preferred.
• 1 year experience with InterContinental Hotels Group (IHC) preferred.
• 1 year experience with extended-stay brand hotel preferred.

Employer Overview

MacCall Management is a unique, independent hotel group based in Salt Lake City, Utah. We also own and operate the Crystal Inn Hotel & Suites brand, celebrating 30 years of exceptional guest service by “delighting every guest, every day, one at a time.” We believe and live our core values of SERVE.Safety, Excellence, Respect, Value, and Efficiency.

Qualifications

• Customer Service: Advanced
• Data Entry: Intermediate
• Microsoft Excel: Intermediate

Preferred Behaviors and Motivations

• Team Player: Works well as a member of a group.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work.
• Job Security: Inspired to perform well by the knowledge that your job is safe.
• Goal Completion: Inspired to perform well by the completion of tasks.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.