Guest Service Agent

MacCall Management, LLC; Sparks (NV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

$800+ referral bonus

Discounted hotel rates

Job summary

Holiday Inn Express & Suites Sparks, operated by MacCall Management, L.L.C., is hiring a Front Desk Associate on a full-time/part-time basis with shifts from 7:00 AM–3:00 PM or 3:00 PM–11:00 PM in Sparks, NV. You will process guest reservations, provide outstanding service, handle cash and software, and maintain a clean lobby and back office.

This role includes paid holidays, medical benefits for full-time staff, a generous $800+ referral bonus, and discounted hotel rates for you and family.

Qualifications

• Process guest reservations and provide excellent customer service.
• Show proficiency in using computer software and cash handling.
• Tidy up, organize, and assist in maintaining a clean lobby and back office.

Responsibilities

• Process guest reservations and provide excellent customer service.
• Show proficiency in using computer software and cash handling.
• Tidy up, organize, and assist in maintaining a clean lobby and back office.

Skills

Guest service

Cash handling

Reservations

Communication

Tools

PMS software

POS system

Job description

HI EXPRESS - SPARKS
432 Marina Gateway Dr
Sparks, NV 89434, USA

Description

**HIRING IMMEDIATELY**
Shift: Full-time/Part-time, afternoon, weekend shifts may be required. Shift hours between 7 am - 3 pm & 3 pm - 11 pm available.
Pay: $18.50/hour, $800+ referral bonus available, paid holidays.

We're not your typical hotel company. Check us out!

Are you looking for a great place to work where flexible schedules don't get in the way of your daily life? Working for Holiday Inn Express & Suites is not only fun but rewarding, with career advancement opportunities and unique perks!

As a Front Desk Associate you will:

• Process guest reservations and provide excellent customer service.
• Show proficiency in using computer software and cash handling.
• Tidy up, organize, and assist in maintaining a clean lobby and back office.

What's in it for you? Holiday Inn Express & Suites offers cool benefits such as:

• Paid Vacation and Holiday Pay.Vacation time accrues daily!
• Medical, Dental, and Vision benefits for full-time associates.
• $75 yearly gym reimbursement!
• Discounted hotel rates for you, your significant other, your kids, mom, dad, and even grandma!
• $800+ referral bonus when you refer friends and family to work for us!

MacCall Management, L.L.C., has been providing exceptional guest service for the past 30 years by "delighting every guest, every day, one at a time." We believe and live our core values of SERVE. Safety, Excellence, Respect, Value, and Efficiency.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.