Sales Manager

MacCall Management, LLC; Salt Lake City (UT); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid vacation

Holiday pay

Medical, dental, and vision benefits

Parental leave benefits

$75 gym reimbursement

Discounted hotel rates

$800+ referral bonus

Job summary

Crystal Inn Hotel & Suites is seeking a Sales Manager for our Salt Lake City location. This on-site, full-time role focuses on establishing group room blocks, growing corporate and medical travel segments, and building wholesale relationships to support hotel strategy.

The position requires 1-3 years of customer service and 1-3 years of direct sales experience, with a pay of $50,000 annually plus a 15% bonus potential and paid holidays.

Qualifications

• 1-3 years of customer service related experience preferred.
• 1-3 years direct sales related experience required.

Responsibilities

• Establish and maintain all contractual agreements for group room blocks with review by the Home Office.
• Develop and grow markets and transient travel through negotiated terms.
• Develop wholesale relationships that complement hotel strategy.
• Solicit all market segments using phone, in-person, and virtual visits.
• Oversee meetings and catering facilities and related spaces.
• Manage meeting room, equipment, and F&B for catering and coordinate with other departments.
• Supervise banquet events orders and coordinate department duties for events.
• Oversee site inspections for meetings, groups, conventions, and corporate accounts.
• Post payments for group rooms and meetings and maintain corporate files.

Skills

Customer service

Direct sales

Job description

CRYSTAL INN-SALT LAKE
CRYSTAL INN-SALT LAKE
230 W. 500 S.
SALT LAKE CITY, UT 84101, USA

CRYSTAL INN-SALT LAKE
CRYSTAL INN-SALT LAKE
230 W. 500 S.
SALT LAKE CITY, UT 84101, USA

**HIRING IMMEDIATELY**
Shift: Full-time, Mon-Fri, between hours 8 am – 5 pm, on-site
Pay: $50,000 annually, 15% bonus potential (paid quarterly), paid holidays

We’re not your typical hotel company.Check us out!

Are you looking for a great place to work where flexible schedules don’t get in the way of your daily life?Working for Crystal Inn Hotel & Suites is not only fun but rewarding, with career advancement opportunities and unique perks!

As a Sales Manager you will:

• Establish and maintain all contractual agreements for group room blocks with review by the Home Office.
• Develop and grow various markets and transient travel through negotiated terms, such as corporate or medical segments.
• Develop wholesale relationships that complement the overall hotel strategy.
• Solicit all market segments by using phone, in-person and virtual visits, trade shows, and other established strategies.
• Establish and maintain all contractual agreements for meetings (catering) facilities.
• Manage maintenance of all meetings room, equipment, and food and beverage for catering.Must work with other departments to service the meeting space under their guidance.
• Supervise meeting banquet event orders (BEO), coordinating specific departmental duties for events.
• Oversee hotel site inspections for meetings, groups, conventions, corporate accounts, and all other markets.
• Responsible for posting all payments for group rooms and meetings.
• Maintain corporate file maintenance under the direction of the General Manager.
• Develop marketing and promotional strategies, targeting needs under the direction of the General Manager and Home Office.
• Maintain proactive sales and marketing plans under the direction of the General Manager and Home Office.
• Increase market share by using Agency360, finding business from the competitive set, and maximizing the production of current corporate accounts, etc.
• Analyze the Smith Travel Research (STR) weekly and monthly reports and report findings to the General Manager, Revenue Manager, and Sales and Operations Manager.
• Participate in preparation of department budget and overall sales objectives of the hotel.
• Maintain good communication channels with other hotel departments relating to group activities and general operations of the hotel.
• Participate in weekly staff meetings and monthly revenue meetings to review upcoming group or events.
• Maintain current and prospective client database, ensuring accessibility and compliance.
• Utilize best practices with regards to system-wide sales policies, strategies, and programs.
• Utilize best practices of revenue management by working closely with the Revenue Manager.
• Responsible for updating associates relating to competitive changes and area events.
• Understand and execute effective sales prospecting methods.
• Review sales practices and revise strategies to meet current and future sales goals under the direction of the General Manager and Revenue Manager.
• Control group blocks input to property management system (PMS).Attend monthly review with Revenue Manager and send in group resumes for all applicable groups under company guidelines.
• Complete required sales reports and surveys in a timely manner.
• 1-3 years of customer service related experience preferred.
• 1-3 years direct sales related experience required.

What’s in it for you? Crystal Inn Hotel & Suites offers cool benefits such as:

• Paid Vacation and Holiday Pay.Vacation time accrues daily!
• Medical, Dental, and Vision benefits for full-time associates.
• Parental Leave benefits.
• $75 yearly gym reimbursement!
• Discounted hotel rates for you, your significant other, your kids, mom, dad, and even grandma!
• $800+ referral bonus when you refer friends and family to work for us!

Crystal Inn Hotel & Suites,managed by MacCall Management, L.L.C., is a unique, independent hotel group based in Salt Lake City, Utah. Crystal Inn Hotel & Suites has been providing exceptional guest service for the past 30 years by “delighting every guest, every day, one at a time.” We believe and live our core values of SERVE. Safety, Excellence, Respect, Value, and Efficiency.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.