Sales Manager

Service Corporation International; South Carolina; On-site; USD 90,000 - 150,000; Full time

Job summary

Service Corporation International in Greenville, SC is seeking a Sales Manager to lead a team of Sales Counselors and drive revenue. You will ensure training, compliance, and high-level customer service while meeting or exceeding sales quotas.

The role requires 3-5 years in sales management, a relevant license, and the ability to develop community-focused marketing programs. Compensation ranges accompany a strong earnings potential.

Qualifications

• 3-5 years of sales management experience required.
• Experience training and supervising sales staff.
• Experience presenting and coaching salespeople is a plus.
• Knowledge of MS Office and CRM systems preferred.
• Valid driver's license and insurance license as required.

Responsibilities

• Meet and exceed location sales quotas.
• Provide ongoing sales instruction to Sales Counselors.
• Manage counselors regarding aftercare, prospecting, and delivery of service.
• Develop marketing programs aligned with community demographics.
• Review contracts for compliance and manage discounts.

Skills

Sales management

Sales coaching

Presentations

CRM knowledge

MS Office

Confidentiality

Hours flexibility

Goal setting

Education

High school diploma

Bachelor's degree preferred

Tools

Windows PC

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

Education

• High school or equivalent
• Bachelor’s degree preferred

Experience

• Sales Management experience of 3-5 years required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Compensation: $89,800 to $149,500 earnings potential

Postal Code: 29609

Category (Portal Searching): Sales

Job Location: US-SC - Greenville