Sales Manager

Service Corporation International; Jonesboro (AR); On-site; USD 46,000 - 76,000; Full time

Job summary

Service Corporation International in Jonesboro, GA seeks a Sales Leader to develop a high-performing team of Sales Counselors and meet location quotas. You will deliver initial and ongoing coaching, lead aftercare activities, and drive customer acquisition through strategic marketing efforts.

The role requires supervising sales staff, ensuring compliance with policies, and managing discounts. A driver’s license and relevant licenses are needed; a bachelor’s degree is preferred and compensation

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Sales experience not required.
• Sales Counselor and sales supervisory experience preferred.
• Experience presenting, training, coaching and motivating salespeople a plus.
• Valid driver’s license with good driving record.
• Insurance license as required by state law.

Responsibilities

• Meet and exceed established location sales quotas.
• Ensure that Sales Counselors utilize methods as set forth in training manuals.
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed customer needs.
• Manage Sales Counselors as primary reference for aftercare, prospecting, product knowledge, and closing skills.
• Develop marketing programs that compliment the geography and community demographics.
• Analyze competitor pricing and plan community events to heighten awareness.
• Review pre-need and at-need contracts for compliance.
• Approve all discounts offered to customers.
• Prepare reports demonstrating financial controls.
• Maintain marketing materials, training manuals, and sales equipment.
• Ensure sales programs and incentives are budgeted and conform to policies.
• Keep sales rooms and offices clean and professional.

Skills

Sales leadership

Coaching

Training

Customer service

Presentations

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office

CRM systems

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

Education

• High school or equivalent
• Bachelor’s degree preferred

Experience

• Sales experience not required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Target compensation range: $45,500 to $76,300 earnings potential

The estimated total target compensation for this position in the first year typically ranges from $45,000 to $76,300 annually based on a strong commission-based incentive structure. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.

(Note: As part of the total compensation plan, this position pays no less than $16.00 per hour for all hours worked)

Postal Code: 30236

Category (Portal Searching): Sales

Job Location: US-GA - Jonesboro