Sales Manager

Hilto; Shreveport (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

Hilton in Shreveport is seeking a Sales Manager to drive guestroom revenue for designated market segments and support the sales team in meeting budgeted targets. You will work with leadership to review opportunities, conduct calls, and cultivate new accounts for future bookings.

The role emphasizes relationship-building, negotiations, and accurate sales record-keeping to ensure ongoing success and client satisfaction in a dynamic hospitality environment.

Qualifications

• Must read, write, and understand English.
• Excellent verbal and written communication, including formal presentations.
• Strong negotiation skills and ability to cultivate leads and close deals.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Ability to work as part of a team and deliver high quality customer service.
• Proficiency with Microsoft Office and related programs.
• Experience in sales and relationship-building in hospitality is a plus.

Responsibilities

• Assist sales team in achieving budgeted goals for guestrooms revenue, profit, and occupancy.
• Communicate with Director of Sales/Revenue to review opportunities affecting revenue.
• Conduct weekly sales calls and develop new business in assigned market segments.
• Build and strengthen relationships with existing and new accounts for future bookings.
• Travel locally for outside calls and site inspections of the hotel.
• Maintain accurate sales records and respond to inquiries within 24 hours.
• Negotiate sales contracts and coordinate setup of bookings and proposals.

Skills

Communication

Negotiation

Organization

Teamwork

Presentations

Adaptability

Customer service

Education

College degree or High School Diploma

Tools

Microsoft Office

Delphi

Job description

313 rooms | 1,900 sq. ft. meeting/event spaceAmenities: rooftop pool with panoramic views, whirlpool, 24-hour fitness center, three on-site restaurants, airport shuttle.Conveniently located next to the Shreveport Convention Center, just two blocks from the Red River and a mile from the Louisiana Boardwalk. With nearby offices, including Capital One, Shaw Industries, and Chesapeake Energy, this property offers an ideal environment for hospitality professionals focused on business and event-driven operations.JOB SUMMARYThe Sales Manager has overall responsibility for selling guestrooms for an assigned market segment(s). The Sales Manager will assist the sales team in meeting or exceeding the hotel’s budgeted financial targets. The Sales Manager is also responsible for meeting assigned monthly sales goals.MINIMUM REQUIREMENTSEducation• College degree or High School Diploma with related experienceExperience• Previous sales experience minimum 2+years’ experienceSkills and KnowledgeThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.• Must be able to read, write, and understand English• Excellent verbal and written communication skills including leading and participating in formal presentations• Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment• Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position• Ability to work as part of a team• Strong desire to deliver high quality of customer service• Detail oriented and organized as it pertains to accuracy and efficiency• Good personnel and management and organizational skillsJOB DUTIES• Assist sales team in achieving and exceeding budgeted goals in guestroom revenue, profit and occupancy for the total hotel• Effectively communicate with Director of Sales and/or Director of Revenue to review opportunities that impact revenue goals• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)• Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.• Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.• Arrange site inspections of the hotel for new accounts• Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects• Respond to all sales inquiries within 24 business hours• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)• Responsible for negotiating sales contracts and the implementation and set up as required• Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average rate of hotel through creative and selective selling• Assist in the development of the annual budget and quarterly owner reviews• Participate in management meetings to discuss budget, forecast and rate• Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction• Participate in hotel weekly staff meeting, if applicable• Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours• Other duties as assignedHRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.