Lobby Attendant

Hilto; Shreveport (LA); On-site; USD 15,000 - 21,000; Full time

Job summary

Hilton in Shreveport is seeking a Lobby Attendant to keep the hotel lobby, hallways, and public areas clean, welcoming, and aligned with brand standards. You will work in a busy hospitality setting, supporting guest comfort and smooth operations.

This role emphasizes attention to detail, ability to lift up to 50 lbs, and reliable customer service. Prior housekeeping experience is a plus, with opportunities to grow within the housekeeping team.

Qualifications

• High school diploma or equivalent preferred.
• Experience in cleaning, janitorial, or housekeeping preferred.
• Hospitability environment experience a plus.
• Strong attention to detail and cleanliness standards.
• Ability to lift up to 50 lbs.
• Ability to stand, walk, and bend for extended periods.
• Good communication and customer service skills.
• Knowledge of cleaning chemicals and safety procedures preferred.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Independent work

Physical strength

Communication skills

Knowledge of cleaning chemicals

Safety procedures

Education

High school diploma

Job description

313 rooms | 1,900 sq. ft. meeting/event spaceAmenities: rooftop pool with panoramic views, whirlpool, 24-hour fitness center, three on-site restaurants, airport shuttle.Conveniently located next to the Shreveport Convention Center, just two blocks from the Red River and a mile from the Louisiana Boardwalk. With nearby offices, including Capital One, Shaw Industries, and Chesapeake Energy, this property offers an ideal environment for hospitality professionals focused on business and event-driven operations.The Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall condition of the hotel’s lobby and public areas. This role ensures all guest-facing spaces are clean, welcoming, and in accordance with brand and company standards.JOB DESCRIPTIONJob Title: Lobby AttendantDepartments: HousekeepingSupervision Exercised: NoneSupervision Received: Housekeeping Manager / Executive HousekeeperMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent preferred.ExperiencePrevious cleaning, janitorial, or housekeeping experience preferred.Hospitality environment experience a plus.Skills & KnowledgeStrong attention to detail and cleanliness standards.Ability to work independently and efficiently.Ability to lift, push, and pull up to 50 lbs.Ability to stand, walk, and bend for extended periods.Good communication and customer service skills.Knowledge of cleaning chemicals and safety procedures preferred.Job Duties & ResponsibilitiesClean and maintain lobby, hallways, elevators, restrooms, and public areas.Dust, sweep, mop, vacuum, and polish surfaces as required.Empty trash receptacles and replace liners.Maintain cleanliness and restocking of public restrooms.Ensure all furniture, décor, and fixtures in public areas are clean and tidy.Monitor lobby appearance throughout the shift and address issues promptly.Respond to guest requests and provide assistance courteously.Report maintenance issues or safety concerns to management.Follow all safety and sanitation guidelines.Perform additional duties as assigned by management.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.