Sales Manager

BENCHMARK; Santa Cruz (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer-sponsored life insurance

401(k) retirement savings plan

Paid time off and holidays

Employee hotel and resort discounts

Discounts on F&B, spa, and resort

Employee wellness and fitness benefits

Professional development and careerAdv

Employee recognition and engagement

Employee parking discounts

Job summary

Pyramid Global Hospitality in Santa Cruz, CA seeks a Sales Manager to drive revenue through group, corporate, and association sales. The role builds long-term relationships with clients, meeting planners, corporate accounts, and partners while collaborating with Sales, Conference Services, Revenue Management, and Operations to deliver exceptional experiences.

The ideal candidate has experience in hospitality sales, leads development, contract negotiation, and a proven track record of meeting

Qualifications

• 2–3 years in hotel, resort, or hospitality sales.
• Proven experience in group, corporate, and/or association sales.
• Ability to prospect, develop new business, negotiate contracts, and close sales.

Responsibilities

• Proactively solicit and secure group, corporate, association, and other key market segment business to achieve revenue and sales goals.
• Develop and maintain a strong pipeline of new and repeat business through prospecting, networking, referrals, client outreach, sales calls, and industry events.
• Build and maintain relationships with corporate decision-makers, meeting planners, association executives, third-party planners, and other key accounts.
• Conduct outside sales calls, virtual meetings, site inspections, client entertainment, and networking opportunities to generate new business.
• Respond promptly to sales inquiries and RFPs and effectively negotiate contracts to maximize revenue and profitability.
• Manage the sales process from initial inquiry through contract execution and turnover to the Conference Services and Operations teams.
• Conduct site tours and presentations showcasing the resort's accommodations, meetings spaces, dining, amenities, and guest experience.

Skills

New Business Development

Group and Corporate Sales

Association Sales

Relationship Management

Prospecting and Lead Generation

Contract Negotiation

Revenue Generation

Strategic Selling

Presentation and Communication Skills

Networking

Organization and Follow-Through

Collaboration and Teamwork

Results-Oriented Mindset

Education

Bachelor's degree in Hospitality, Business, Marketing, or related field

Tools

CRM systems

Sales platforms

Microsoft Office Suite

Job description

# Sales Manager## Position SummaryThe Sales Manager is responsible for driving revenue through the solicitation, development, and management of **group, corporate, and association business**. This position will actively identify and pursue new business opportunities while maintaining strong relationships with existing clients, meeting planners, corporate accounts, and association partners.The ideal candidate is a highly motivated hospitality sales professional with a proven ability to generate leads, close business, build long-term relationships, and achieve revenue goals. This individual will represent the resort in the marketplace and work closely with the Sales, Conference Services, Revenue Management, and Operations teams to deliver exceptional experiences for clients and guests.## Compensation & Incentive Opportunity* Competitive base salary based on experience and qualifications.* **Quarterly bonus potential of up to 20% of base salary** for achieving established sales goals, revenue targets, and performance quotas.* Bonus eligibility is based on achievement of predetermined quarterly sales objectives and other applicable performance metrics.* Opportunity to significantly increase total annual compensation through strong sales performance.## Benefits* Medical, dental, and vision insurance options* Employer-sponsored life insurance* 401(k) retirement savings plan* Paid time off and paid holidays* Employee hotel and resort discounts* Discounts on food and beverage, spa, and resort amenities* Employee wellness and fitness benefits* Opportunities for professional development and career advancement* Employee recognition and engagement programs* Complimentary or discounted employee parking, where applicable* Additional benefits available based on company eligibility and plan guidelines## Essential Duties and Responsibilities* Proactively solicit and secure **group, corporate, association, and other key market segment business** to achieve established revenue and sales goals.* Develop and maintain a strong pipeline of new and repeat business through prospecting, networking, referrals, client outreach, sales calls, and industry events.* Build and maintain relationships with corporate decision-makers, meeting planners, association executives, third-party planners, and other key accounts.* Conduct outside sales calls, virtual meetings, site inspections, client entertainment, and networking opportunities to generate new business.* Respond promptly to sales inquiries and Requests for Proposals (RFPs) and effectively negotiate contracts to maximize revenue and profitability.* Manage the sales process from initial inquiry through contract execution and turnover to the Conference Services and Operations teams.* Conduct compelling site tours and presentations that showcase the resort's accommodations, meeting space, dining, amenities, and unique guest experience.* Identify opportunities to increase total account value through guest rooms, meetings, food and beverage, spa, recreation, and other resort offerings.* Maintain accurate and up-to-date account information, activities, opportunities, and forecasts within the company's CRM and sales systems.* Meet or exceed assigned sales goals, booking pace, revenue targets, and activity expectations.* Monitor market trends, competitor activity, and industry opportunities to identify new business and strategic sales initiatives.* Represent the resort at industry events, trade shows, association meetings, networking functions, and client events as needed.* Develop strong relationships with internal departments to ensure seamless communication and successful execution of contracted programs.* Participate in weekly sales meetings, forecasting, business review meetings, and strategy discussions.* Provide accurate sales forecasts and updates on prospective and confirmed business.* Maintain a high level of professionalism and provide exceptional service to clients throughout the sales process.* Perform other duties and special projects as assigned.## Qualifications* Minimum of 2–3 years of hotel, resort, or hospitality sales experience preferred.* Proven experience in **group, corporate, and/or association sales** strongly preferred.* Demonstrated ability to prospect, develop new business, negotiate contracts, and close sales.* Strong knowledge of hotel group sales, meeting and event planning, and the hospitality industry.* Excellent verbal, written, presentation, and interpersonal communication skills.* Strong organizational and time-management skills with the ability to manage multiple accounts and priorities.* Ability to work independently while collaborating effectively with a team.* Experience using CRM systems, sales platforms, and Microsoft Office Suite preferred.* Ability to travel locally and occasionally overnight for sales calls, client meetings, trade shows, and industry events.* Bachelor's degree in Hospitality, Business, Marketing, or a related field preferred, or equivalent combination of education and experience.## Key Competencies* New Business Development* Group and Corporate Sales* Association Sales* Relationship Management* Prospecting and Lead Generation* Contract Negotiation* Revenue Generation* Strategic Selling* Presentation and Communication Skills* Networking* Organization and Follow-Through* Collaboration and Teamwork* Results-Oriented Mindset## Physical RequirementsThis position may require extended periods of sitting, standing, walking, and using a computer and telephone. The ability to travel locally and occasionally attend off-site meetings, networking events, and industry functions is required.**What are we looking for?****Compensation:**$80000-$85000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.