Sales Manager

Plazahotelelpaso; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

HHM Hotels is seeking a Sales Manager to lead account management and drive revenue across hotel segments. The role focuses on selling all facets of the hotel to clients, negotiating favorable terms, and nurturing relationships to exceed revenue goals.

The position requires proven sales success in hospitality, with a track record of managing accounts and coordinating cross-department efforts. Occasional holidays and weekends may be required, with travel to client sites.

Qualifications

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer requirements.
• Manage accounts ensuring solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent the hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management

Skills

Sales experience

Hospitality sales

Customer relationships

Education

Associate/Bachelor in Hospitality

Job description

Opportunity: Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Senior Sales Manager - Director of Sales – Area Director of Sales – Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent the hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management

Your Background and Skills

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels