Sales Manager

HHM Hospitality; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

HHM Hospitality is seeking a Sales Manager to lead account development and maximize revenue across hotel segments. You will coordinate with departments, coach the sales team, and drive new business while maintaining guest satisfaction.

Ideal candidates have proven hospitality sales experience and a degree in hospitality-related fields. The role involves local travel, trade shows representation, and adherence to HHM EarthView sustainability guidelines.

Qualifications

• Proven track record in sales required and previous hospitality sales experience preferred.
• Associate’s or Bachelor’s degree in Hospitality or related field preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform to brand standards.
• Maximize revenue by selling all facets of the hotel to clients.
• Negotiate terms that satisfy customer requirements.
• Manage accounts with solicitation and closing activities documented.
• Coordinate departments' participation in servicing accounts.
• Maintain relationships with key accounts to grow revenue.
• Develop and conduct persuasive verbal sales presentations.
• Travel locally for outside calls and promotions.
• Represent the hotel at trade shows.
• Follow sustainability guidelines related to EarthView program.

Skills

Sales

Hospitality

Account management

Education

Associate or Bachelor’s degree in Hospitality or related field

Job description

Overview

Opportunity: Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Senior Sales Manager - Director of Sales – Area Director of Sales – Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent the hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management

Your Background and Skills

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.