Sales Manager

sci; Oklahoma City (OK); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Accounts

Sick Leave

Disability Insurance

Life Insurance

Retirement Plan with Company Match

Employee Assistance Program

Job summary

SCI in Oklahoma City is seeking a Sales Leader to manage staff, drive location sales quotas, and develop market programs while ensuring compliance with laws and company policies.

You will train Sales Counselors, oversee aftercare processes, and coordinate community events to heighten local awareness. Strong background in leadership and customer-focused sales is expected.

Qualifications

• 371; Windows-based PC environment familiarity
• 4BB; MS Office suite knowledge
• 4F0; CRM systems familiarity
• Ability to maintain confidentiality
• Willingness to work beyond standard hours
• Ability to set goals for employees that are challenging but achievable

Responsibilities

• Meet and exceed established location sales quotas
• Ensure Sales Counselors utilize methods per training manuals and company policies
• Provide initial and ongoing sales instruction to meet customer needs
• Manage Sales Counselors as primary reference for aftercare, prospecting, product knowledge, sales presentations, closing skills, pricing, paperwork, compliance, and customer service
• Develop marketing programs suited to geography and demographics
• Analyze competitor pricing and market conditions
• Plan and participate in community events to heighten awareness
• Review pre-need and at-need contracts for compliance with laws
• Approve discounts offered to customers
• Prepare reports demonstrating financial controls
• Maintain marketing materials, training manuals, sales equipment, and supplies
• Ensure sales programs and awards are budgeted and compliant
• Maintain clean and professional sales spaces
• Ensure compliance with Code of Conduct and licensure
• Adhere to federal, state, and local regulations
• Education: High school or equivalent; Bachelor's degree preferred
• Experience: Sales Counselor and supervisory experience preferred

Skills

Windows OS

MS Office

CRM systems

Confidentiality

After-hours

Goal setting

Education

High school or equivalent

Bachelor's degree

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

Education

• High school or equivalent
• Bachelor's degree preferred

Experience

• Sales experience not required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver's license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Compensation : $89,800 to $149,500 earnings potential

Benefits : Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

#SCI

Category (Portal Searching): Sales

Job Location: US-OK - Oklahoma City

Postal Code: 73118-1298