Sales Manager

sci

Seattle (WA)

On-site

USD 96,000 - 184,000

Full time

3 days ago

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Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

401(k) with company match

Employee Assistance Program

Job summary

SCI seeks an experienced Sales Manager to lead and develop a high-performing sales team in Seattle. You will drive location quotas, train counselors, and ensure compliance with policies while building strong customer relationships.

Ideal candidates bring 3–5 years of sales leadership, ability to coach, and solid knowledge of CRM and MS Office tools. This role offers a commission-based incentive structure and comprehensive benefits.

Qualifications

Minimum requirements include high school or equivalent, with a Bachelor’s degree preferred.
Sales management experience of 3–5 years is required; supervisory experience is a plus.
Ability to train, coach and motivate salespeople and sales forces as part of leadership duties.

Responsibilities

Meet and exceed established location sales quotas.
Guide Sales Counselors to follow training manuals and company policies.
Provide initial and ongoing sales instruction to meet customer needs.
Manage Sales Counselors as primary reference for aftercare, prospecting, product knowledge, sales presentations, and closing.
Develop marketing programs that fit local demographics and geography.
Analyze competitor pricing and participate in community events to raise awareness.
Review pre-need and at-need contracts for compliance with laws.
Approve discounts and prepare financial compliance reports.
Maintain marketing materials, training manuals, and sales equipment.
Ensure programs, incentives, and awards conform to company policies.
Ensure sales spaces and offices are clean and professional.

Skills

Sales leadership

Coaching and motivation

Training others

Customer service orientation

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM systems

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

Meet and exceed established location sales quotas
Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
Analyze and be aware of competitor pricing
Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
Approve all discounts offered to customers
Prepare reports that demonstrate compliance with financial controls

Operations Support

Maintain all marketing materials, training manuals, sales equipment and other sales supplies
Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

Education

High school or equivalent
Bachelor's degree preferred

Experience

Sales Management experience of 3-5 years required
Sales Counselor and sales supervisory experience preferred
Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

Valid state/province driver's license with good driving record
Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

Working knowledge of Windows-based PC environment and MS office applications
Knowledge of Customer Relationship Management systems a plus
Ability to maintain confidentiality
Ability to work beyond standard business hours when necessary to service customers
Ability to set goals for employees that are challenging but achievable

Target Compensation Range: Compensation: $95,700 to $184,400 e arnings potential

The estimated total target compensation for this position in the first year typically ranges from $95,700 to $184,400 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $95,700 to $184,400 or more annually . Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.

(Note: As part of the total compensation plan, this position pays no less than $20.90 per hour for all hours worked)

Benefits: