CATERING SALES MANAGER

StepStone Hospitality; Needham, Northern (MA, KY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

StepStone Hospitality's Sheraton Boston Needham Hotel is seeking a dynamic Catering Sales Manager to drive banquet and event sales. You will solicit new accounts, respond to leads, and coordinate with hotel operations to execute successful social, meeting, and group events.

Candidates should demonstrate excellent organizational and communication skills, a proven ability to multi-task, and hospitality sales experience with knowledge of event planning processes.

Qualifications

• Experience in hospitality sales and event planning.
• Ability to solicit new accounts and manage client relationships.
• Strong communication and organizational abilities.
• Willingness to work weekends for events.

Responsibilities

• Solicit new and existing accounts to meet revenue goals.
• Book catering events and detail event requirements.
• Sell to social market segments and coordinate with operations.
• Develop strategic revenue plans and build client relationships.
• Quote rates with revenue management for pricing.
• Lead BEOs and log activities in the sales system.
• Work with outside vendors to execute events.
• Attend BEO meetings and events as needed.
• Maintain CI/TY and Lightspeed usage.

Skills

Organizational skills

Communication skills

Multi-tasking

Hospitality sales experience

Tools

CI/TY

Lightspeed

Marriott systems

Job description

Description

The Sheraton Boston Needham Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Catering Sales Manager. Candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience.

The responsibilities of the Catering Sales Manager include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication


• Ability to book new catering business and the ability to detail the events


• Experience selling to a variety of market segments, focusing on the social market


• Ability to work with the operation team to execute group, meeting, and social event business


• Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships


• Ability to quote rates and availability to customers from catering leads alongside revenue management for optimal pricing


• Must have the ability to communicate effectively with all hotel departments but also work independently


• Assumes the responsibility for set-up and execution of events as needed


• Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals


• Assist with other areas as assigned by the General Manager, Director of Sales, and Regional Director of Sales and Marketing


• Ability to work with outside catering companies and local vendors to execute successful events


• Ability to log all sales related activity in the sales software system


• Ability to utilize onsite sales system- CI/TY and Lightspeed experience preferred to manage group reservations


• Must be flexible with work schedule, including working events, lobby duty, BEO meetings etc

Preferred Skills-

• Knowledge of CI/TY and Marriott systems to include Lightspeed


• Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome


• Well organized and detail oriented


• Ability to work independently


• Display initiative, perseverance and analytical skills


• Effective communication


• Professional and ethical


• Displays enthusiasm


• Excellent customer service skills


• Team player and ability to get along with others


• Available to meet guests which may include weekends


• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

This position is bonus eligible.

EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.