Sales Manager

StepStone-Hospitality-Inc; Needham (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

The Sheraton Boston Needham Hotel is seeking a Business Transient Sales Manager to drive corporate and group revenue through proactive account development, site inspections, and effective negotiations. Strong organizational and communication skills are essential to coordinate across hotel departments and deliver results.

The role emphasizes hospitality sales experience, the ability to quote rates, manage group/catering leads, and collaborate with revenue management to optimize pricing.

Qualifications

• Excellent organizational, communication and multi-tasking abilities in a hospitality sales context.

Responsibilities

• Solicit new and existing accounts to meet revenue goals via phone/email, outside calls, site inspections and written communication.
• Negotiate and close sales to generate business transient revenue across market segments.
• Develop and execute strategic revenue plans to acquire new customers and nurture existing relationships.
• Quote rates/availability and manage group/catering leads with revenue management input for pricing.
• Collaborate with operations to execute group, meeting and event business as needed.
• Communicate effectively with all hotel departments and work independently.
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Skills

Organizational skills

Communication skills

Multi-tasking

Hospitality sales experience

Independent work

Team player

Tools

Marriott CI/TY

Lightspeed

Agency360

Demand360

MS Word

MS Office

Chrome

IE

Job description

The Sheraton Boston Needham Hotel is currently seeking a dynamic, and motivated individual for the position of Business Transient Sales Manager. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Business Transient Sales Manager include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed business travel and group revenue goals through telephone/e‑mail, solicitation, outside sales calls, virtual/site inspections and written communication
• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, negotiating and closing sales
• Experience selling to a variety of market segments
• Marriott experience preferred but not necessary
• Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships
• Ability to quote rates and availability to customers and manage group and catering leads alongside revenue management for optimal pricing as needed
• Ability to work with the operation team to execute group, meeting, and event business as needed
• Must have the ability to communicate effectively with all hotel departments but also work independently
• Assist with other areas as assigned by the General Manager, and Regional VP of Sales and Marketing
• Ability to log all sales related activity in the Marriot CI/TY System
• Ability to utilize onsite reservation system- Lightspeed experience preferred to manage reservations
• Some weekend office coverage as needed
• Additional tasks and duties required by the Director of Sales or the Managing Director.

Requirements/ Preferred Skills

• Knowledge of Marriott CI/TY, Lightspeed, Agency 360 and Demand 360
• Proficient in Microsoft Word, Office, Chrome, Internet Explorer
• Well organized and detail oriented
• Ability to work independently
• Display initiative, perseverance and analytical skills
• Effective communication
• Professional and ethical
• Displays enthusiasm
• Excellent customer service skills
• Team player and ability to get along with others
• Available to meet guests which may include weekends
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

*Sheraton Boston Needham Hotel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.