CATERING SALES MANAGER

StepStone-Hospitality-Inc; Needham (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

The Sheraton Boston Needham Hotel is seeking an experienced Catering Sales Manager to drive banquet and event revenue. You will solicit new and existing accounts, quote rates, prepare Banquet Event Orders, and coordinate with the operations team to deliver exceptional events.

Applicants should have hospitality sales experience, strong organizational and communication skills, and the ability to work weekends as needed.

Qualifications

• Experience in hospitality sales and catering sales.
• Ability to book catering business and detail events.
• Experience selling to the social market.
• Develop and execute strategic plans to maximize revenue.
• Ability to quote rates and manage Banquet Event Orders (BEOs).
• Excellent communication with hotel departments and ability to work independently.
• Willingness to work weekends or events.

Responsibilities

• Solicit new and existing accounts to meet revenue goals through calls, emails, outside sales, and site inspections.
• Book new catering business and detail events.
• Sell to social market segments and coordinate with operations for events.
• Develop and execute plans to maximize revenue; grow client relationships.
• Quote rates and availability; coordinate BEOs with revenue management for pricing.
• Communicate with all hotel departments; set up and execute events as needed.
• Collaborate with external caterers and vendors; log activities in the sales system.

Skills

Hospitality sales

Organizational skills

Communication skills

Multi-tasking

Customer service

Team player

Analytical skills

English proficiency

Tools

CI/TY

Lightspeed

Marriott systems

Microsoft Word

Office suite

Job description

Description

The Sheraton Boston Needham Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Catering Sales Manager. Candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience.

The responsibilities of the Catering Sales Manager include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
• Ability to book new catering business and the ability to detail the events
• Experience selling to a variety of market segments, focusing on the social market
• Ability to work with the operation team to execute group, meeting, and social event business
• Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships
• Ability to quote rates and availability to customers from catering leads alongside revenue management for optimal pricing
• Must have the ability to communicate effectively with all hotel departments but also work independently
• Assumes the responsibility for set-up and execution of events as needed
• Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals
• Assist with other areas as assigned by the General Manager, Director of Sales, and Regional Director of Sales and Marketing
• Ability to work with outside catering companies and local vendors to execute successful events
• Ability to log all sales related activity in the sales software system
• Ability to utilize onsite sales system- CI/TY and Lightspeed experience preferred to manage group reservations
• Must be flexible with work schedule, including working events, lobby duty, BEO meetings etc

Preferred Skills-

• Knowledge of CI/TY and Marriott systems to include Lightspeed
• Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome
• Well organized and detail oriented
• Ability to work independently
• Display initiative, perseverance and analytical skills
• Effective communication
• Professional and ethical
• Displays enthusiasm
• Excellent customer service skills
• Team player and ability to get along with others
• Available to meet guests which may include weekends
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

This position is bonus eligible.

EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.