Sales Manager

North Point Hospitality Group, Inc.; Nashville (TN); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Free Parking

Early Access to Earned Wages

Medical, Dental and Vision Insurance

Travel Discounts

401K Match

PTO After 90 Days

Competitive Pay

Job summary

North Point Hospitality Group, Inc. is seeking a Sales Manager to own the full sales cycle for assigned properties. You will handle a high volume of inquiries from business travelers and work to meet room revenue goals.

The role requires 2–3 years in sales or account management in hospitality, strong organization and communication skills, and proficiency in Salesforce/Delphi and Microsoft Office. You will participate in industry events and coordinate cross‑department efforts to ensure guest

Qualifications

• 2–3 years of sales or account management experience in hospitality.
• Bachelor’s degree in related field preferred.
• Strong organizational and communication skills.
• Ability to build rapport with clients, vendors, and internal teams.
• Proficiency in SalesForce/ Delphi and Microsoft Office.

Responsibilities

• Handles a high volume of customer inquiries for individual business travel while ensuring each guest feels taken care of in a professional and friendly manner.
• Solicits new accounts to meet/exceed room revenue goals. This will consist of telephone solicitation, outside sales calls, trade shows, site inspections and written communication.
• Solicits existing accounts to meet/exceed revenue goals. This will consist of telephone solicitation, outside sales calls, trade shows, site inspections and written communication.
• Prepares correspondence to customers, internal booking reports and file maintenance.
• Communicates with other departments to ensure reservations are complete to customer satisfaction.
• Participates in pre-convention meetings, training and other sales related meetings as required.
• Attends community/social events and industry meetings.
• Develops/maintains knowledge of market trends, competition and customers.
• Meets productivity goals as assigned by VP Sales & Marketing

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Interpersonal skills

Hospitality knowledge

Education

Bachelor's degree

Tools

Salesforce

Delphi

Microsoft Office

Job description

Why Join Us?

• Free Parking / On Bus Route
• Early Access to Earned Wages
• Medical, Dental and Vision Insurance
• Travel Discounts
• 401K Match
• PTO After 90 Days
• Competitive Pay

What you’ll do (mostly this…other duties may be assigned)

As part of the North Point team, the Sales Manager is responsible for the full sales cycle for assigned property or properties.

• Handles a high volume of customer inquiries for individual business travel while ensuring each guest feels taken care of in a professional and friendly manner.
• Solicits new accounts to meet/exceed room revenue goals. This will consist of telephone solicitation, outside sales calls, trade shows, site inspections and written communication.
• Solicits existing accounts to meet/exceed revenue goals. This will consist of telephone solicitation, outside sales calls, trade shows, site inspections and written communication.
• Prepares correspondence to customers, internal booking reports and file maintenance.
• Communicates with other departments to ensure reservations are complete to customer satisfaction.
• Participates in pre-convention meetings, training and other sales related meetings as required.
• Attends community/social events and industry meetings.
• Develops/maintains knowledge of market trends, competition and customers.
• Meets productivity goals as assigned by VP Sales & Marketing

What we’re looking for:

• Bachelor’s degree in Hospitality Management, Event Planning, Business Administration, or a related field preferred.
• Proven experience (typically 2-3 years) in sales or account management, preferably within a hotel or hospitality environment.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, with the ability to build rapport with clients, vendors, and internal teams.
• Proficiency in event management software (SalesForce/ Delphi) and Microsoft Office Suite (e.g., Excel, Word, PowerPoint).
• Knowledge of hotel operations and services, including catering, audio-visual, and room setups.
• Professionalism
• Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
• Ability to display a consistently caring and respectful attitude
• Act as a gracious host to guests, vendors and candidates for employment

About North Point Hospitality

North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we’ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we’ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We’re also working on 5 more hotels that are either being built or planned.