Sales Manager

Brattleboro Auto Mall; Latham (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Brattleboro Auto Mall in Latham, NY invites applications for a Sales Manager to lead the dealer’s sales team and drive performance. The role oversees daily showroom operations, sets goals, and ensures a customer-centered experience across new and used vehicle deals.

You will develop sales strategies, coach staff, and coordinate with finance and service to maintain strong performance, reporting, and promotions while delivering professional service.

Qualifications

• Proven experience in automotive sales or retail sales management, with a track record of meeting or exceeding sales targets.
• Strong leadership and team management skills, including coaching, performance feedback, and staff development.
• Excellent customer service, relationship-building, and conflict-resolution abilities.
• Solid understanding of vehicle financing, leasing processes, and basic dealership operations.
• Effective communication skills, both verbal and written, and comfort interacting with customers and internal teams.
• Strong organizational, time management, and problem-solving skills to handle multiple priorities in a fast-paced environment.
• Proficiency with dealership management systems, CRM tools, and standard office software.
• Ability to work on-site in Latham, NY, including evenings and weekends as needed.
• High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or a related field is a plus.
• Knowledge of Chevrolet, GMC, and Buick products or willingness to quickly learn product features and benefits.

Responsibilities

• Leading the sales team and driving overall dealership sales performance.
• Overseeing daily showroom operations, including setting sales goals, monitoring team performance, and ensuring a consistent, customer-centered experience.
• Developing and implementing sales strategies, coaching and mentoring sales staff, and supporting team members in closing new and used vehicle deals.
• Reviewing inventory, coordinating with finance and service departments, handling escalated customer concerns, and maintaining accurate sales reporting.
• Collaborating with leadership to execute promotional activities, align sales efforts with business objectives, and uphold the dealership’s standards of professionalism and service.

Skills

Sales leadership

Customer service

Communication skills

Coaching & staff development

Negotiation

Time management

Organizational skills

Problem solving

CRM proficiency

Dealership operations

Education

High school diploma or equivalent

Associate or bachelor’s degree in business, marketing, or related field

Tools

Dealership management systems

CRM tools

Job description

Company Description

Brattleboro Auto Mall is a dedicated Chevrolet and GMC dealer and service center serving the Brattleboro, VT community. The team focuses on long-term customer satisfaction, supporting drivers from the moment they purchase a vehicle through many years of ownership. In addition to a wide selection of new and used vehicles, the dealership offers a certified parts store and a state-of-the-art service center to keep vehicles running reliably. An in-house financing team provides a low-stress car loan and lease experience, emphasizing clear communication and customer care. The dealership invites customers to visit the showroom to learn more about its commitment to putting drivers first.

Role Description

The Sales Manager is a full-time, on-site role located in Latham, NY, responsible for leading the sales team and driving overall dealership sales performance. This role oversees daily showroom operations, including setting sales goals, monitoring team performance, and ensuring a consistent, customer-centered experience. The Sales Manager develops and implements sales strategies, coaches and mentors sales staff, and supports team members in closing new and used vehicle deals. Day-to-day tasks include reviewing inventory, coordinating with finance and service departments, handling escalated customer concerns, and maintaining accurate sales reporting. The Sales Manager collaborates with leadership to execute promotional activities, align sales efforts with business objectives, and uphold the dealership’s standards of professionalism and service.

Qualifications

• Proven experience in automotive sales or retail sales management, with a track record of meeting or exceeding sales targets.
• Strong leadership and team management skills, including coaching, performance feedback, and staff development.
• Excellent customer service, relationship-building, and conflict-resolution abilities.
• Solid understanding of vehicle financing, leasing processes, and basic dealership operations.
• Effective communication skills, both verbal and written, and comfort interacting with customers and internal teams.
• Strong organizational, time management, and problem-solving skills to handle multiple priorities in a fast-paced environment.
• Proficiency with dealership management systems, CRM tools, and standard office software.
• Ability to work on-site in Latham, NY, including evenings and weekends as needed.
• High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or a related field is a plus.
• Knowledge of Chevrolet, GMC, and Buick products or willingness to quickly learn product features and benefits.