Sales Manager

Service Corporation International; Georgia; On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

Dependent Life Insurance

401(k) Retirement Savings Plan with CO

Employee Assistance Program

Job summary

Service Corporation International is seeking a sales leadership professional to manage and develop a team of Sales Counselors at our Houston location. You will drive quotas, implement training, and ensure compliant, customer-focused service across all stages of the client journey.

The ideal candidate has 5+ years of cemetery/funeral industry sales management experience, a valid driver's license, and familiarity with CRM systems.

Qualifications

• Sales Management experience with a minimum of 5+ years within the Cemetery/Funeral Industry.
• Bachelor’s degree preferred.
• Valid state driver’s license with a good driving record.
• Insurance license as required by state law.
• Experience presenting, training, coaching and motivating salespeople.
• Knowledge of CRM systems a plus.

Responsibilities

• Meet and exceed location sales quotas.
• Ensure Sales Counselors follow training manuals and company policies.
• Provide initial and ongoing sales instruction to meet customer needs.
• Manage Sales Counselors regarding aftercare, prospecting, product knowledge, and closing skills.
• Develop marketing programs for the geography and community.
• Analyze competitor pricing and participate in community events.
• Review pre-need and at-need contracts for compliance.
• Approve discounts and prepare financial control reports.
• Maintain marketing materials, training manuals, sales equipment, and sales spaces.
• Ensure sales programs and incentives conform to Company policies.
• Maintain a professional sales environment.
• Ensure compliance with Code of Conduct and licensure requirements.
• Ensure compliance with regulations.

Skills

Sales leadership

Coaching

Goal setting

Customer service

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

CRM systems

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

Education

• High school or equivalent
• Bachelor’s degree preferred

Experience

• Sales Management experience with a minimum of 5+ years within the Cemetery/Funeral Industry required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Compensation

$160,000 - $220,000 earnings potential

Benefits

• Medical Dental Vision Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 77023

Category (Portal Searching): Sales

Job Location: US-TX - Houston