Sales Manager

HomeTown Services; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

Short-Term Disability

Additional Life Insurance

Retirement Plan (401k) with company-m̂

PTO & Holidays

PerkSpot discounts

Job summary

HomeTown Services in Jacksonville, FL is seeking a Sales Manager to lead and coach Comfort Advisors, sales techs, and other sales professionals. You will drive strategy, guide performance, and ensure timely execution from lead to close.

The role demands a proven track record in HVAC or home services sales leadership, strong coaching and communications skills, and the ability to thrive in a KPI-driven environment focused on revenue growth and client satisfaction.

Qualifications

• 3+ years in HVAC or home service sales leadership.
• Proven track record of team performance and revenue growth.
• Strong coaching and communication skills.
• Deep understanding of residential sales cycles and customer behavior.
• Comfort operating in a KPI-rich environment.
• A relentless drive to improve, compete, and win.

Responsibilities

• Coach, manage, and develop a team of Comfort Advisors and sales support.
• Implement real-time lead management to ensure timely follow-up.
• Monitor performance metrics: close rate, ticket size, margin, and more.
• Coordinate with install, service, and marketing to ensure seamless lead-to-job execution.
• Lead by example with intensity, urgency, and presence.
• Ensure closure of opportunities through persistent follow-up.

Skills

Leadership

Coaching

Team management

HVAC sales knowledge

KPI monitoring

Communication skills

Customer behavior understanding

Tools

RillaVoice

Job description

Summary

As a sales manager, you will be responsible for leading and coaching comfort advisors, sales techs, sewer salesmen, and other sales related professionals. This position is the main point of contact for improving sales and leading sales initiatives.

Essential Functions & Responsibilities

• Coach, manage, and develop a team of Comfort Advisors and sales support
• Implement and enforce Call-by-Call management to ensure leads are worked in real time
• Monitor and act on performance metrics: close rate, average ticket, margin, and more
• Align with install, service, and marketing to drive seamless execution from lead to job completion
• Lead by example—through intensity, urgency, and presence
• Stay until the job’s done: this is a results-driven role, and we work until every opportunity is closed

Requirements

• Utilize AI Tools for Real Time Training and Coaching – RillaVoice
• 3+ years in HVAC or home service sales leadership
• A track record of team performance and revenue growth
• Strong coaching and communication skills
• Deep understanding of residential sales cycles and customer behavior
• Comfort operating in a KPI-rich environment
• A relentless drive to improve, compete, and win

Benefits

We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.

• Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
• Dental Insurance: Dental coverage with low weekly premiums.
• Vision Insurance: Vision coverage with low weekly premiums.
• Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
• Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
• Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
• Additional Life Insurance: Optional additional life insurance coverage available.
• Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
• Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.
• PTO and Paid Holidays Available