Sales Manager

J&W Heating and Air + Plumbing; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with company match

Disability Insurance

PerkSpot — employee discount program

Job summary

J&W Heating and Air + Plumbing is seeking a Sales Manager in Jacksonville to lead a team of Comfort Advisors and sales professionals, driving revenue growth and customer satisfaction. You will coach, mentor, and optimize the sales process from lead to close in a KPI-driven environment.

The role emphasizes real-time lead management, collaboration with install and service teams, and a commitment to closing every opportunity with urgency and presence.

Qualifications

• 3+ years in HVAC or home service sales leadership.
• Track record of team performance and revenue growth.
• Strong coaching and communication skills.
• Deep understanding of residential sales cycles and customer behavior.
• Comfort operating in a KPI-rich environment.
• Relentless drive to improve, compete, and win.

Responsibilities

• Coach and develop a team of Comfort Advisors and sales support.
• Implement Call-by-Call management to work leads in real time.
• Monitor performance metrics: close rate, ticket size, and margin.
• Coordinate with install, service, and marketing to move leads to jobs.
• Lead by example with intensity, urgency, and presence.
• Stay until every opportunity is closed in a results-driven role.

Skills

Sales leadership

Coaching skills

Performance analytics

HVAC sales

KPI driven

Tools

RillaVoice

Job description

Career Opportunities with J&W Heating and Air + Plumbing

A great place to work.

Careers At J&W Heating and Air + Plumbing

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As a sales manager, you will be responsible for leading and coaching comfort advisors, sales techs, sewer salesmen, and other sales related professionals. This position is the main point of contact for improving sales and leading sales initiatives.

Essential Functions & Responsibilities:

• Coach, manage, and develop a team of Comfort Advisors and sales support
• Implement and enforce Call-by-Call management to ensure leads are worked in real time
• Monitor and act on performance metrics: close rate, average ticket, margin, and more
• Align with install, service, and marketing to drive seamless execution from lead to job completion
• Lead by example—through intensity, urgency, and presence
• Stay until the job’s done: this is a results-driven role, and we work until every opportunity is closed

Requirements:

• Utilize AI Tools for Real Time Training and Coaching – RillaVoice
• 3+ years in HVAC or home service sales leadership
• A track record of team performance and revenue growth
• Strong coaching and communication skills
• Deep understanding of residential sales cycles and customer behavior
• Comfort operating in a KPI-rich environment
• A relentless drive to improve, compete, and win

We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.

• Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
• Dental Insurance: Dental coverage with low weekly premiums.
• Vision Insurance: Vision coverage with low weekly premiums.
• Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
• Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
• Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
• Additional Life Insurance: Optional additional life insurance coverage available.
• Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
• Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.