Sales Manager

Village Plumbing, Air & Electric; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Village Plumbing, Air & Electric is seeking a dynamic Sales Manager in the Houston area to lead technicians toward achieving ambitious sales goals and earnings. You will coach, motivate and train the sales team and technicians, debrief appointments, and ensure alignment with operations and other departments.

Responsibilities include weekly coaching, follow-through on pending sales, invoicing and financing, and mentoring technicians in sales processes, upselling techniques and customer follow-up

Qualifications

• Proven track record in sales management.
• Ability to inspire and lead others to attain goals.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• Quick, sound decision-making abilities.
• Public speaking skills a plus.
• Empathy and ability to build trust.
• Excel in a fast-paced, goal-driven environment.
• Experience leading technicians in residential sales.
• Valid driver's license with good driving record.

Responsibilities

• Work closely with Director of Operations to achieve sales goals.
• Coach, motivate and train technicians and sales team to exceed team goals.
• Debrief sales appointments with technicians.
• Communicate and align with the other departments and functions.
• Weekly coaching based on sales reports.
• Excellent follow through on pending sales, invoicing, and financing.
• Mentor and develop Technicians including sales processes, upselling techniques and effective customer follow-up to achieve appropriate sales metrics.
• Monitor and track sales performance metrics. Develop new and/or revised sales process according to these measurements.
• Promote cross-selling across departments.
• Evaluate competitors for offerings, analyze market share and trends, which is shared for leadership evaluation.
• Conduct regular ride along with Technicians and Sales teams to coach appropriate sales tactics.

Skills

Sales leadership

Team motivation

Organization

Verbal and written communication

Decision making

Public speaking

Empathy

Fast-paced environment

Residential sales experience

MS Office / Excel

Driver's license

Tools

MS Office (Excel)

Job description

Village Plumbing, Air and electric has been serving the Houston area for 80 years. We provide residential services including HVAC, Plumbing, Electrical and Generators. We are looking for a dynamic Sales Manager to lead our technicians to succeed and prosper.

Responsibilities

• Work closely with Director of Operations to achieve sales goals
• Coach, motivate and train technicians and sales team to exceed team goals
• Debrief sales appointments with technicians
• Communicate and align with the other departments and functions.
• Weekly coaching based on sales reports.
• Excellent follow through on pending sales, invoicing, and financing.
• Mentor and develop Technicians including sales processes, upselling techniques and effective customer follow-up to achieve appropriate sales metrics.
• Monitor and track sales performance metrics. Develop new and/or revised sales process according to these measurements.
• Promote cross-selling across departments.
• Evaluate competitors for offerings, analyze market share and trends, which is shared for leadership evaluation.
• Conduct regular ride along with Technicians and Sales teams to coach appropriate sales tactics.

Qualifications

• Proven track record in sales management, preferably in the home services arena.
• Ability to inspire and lead others to attain company goals.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• Quick, sound decision-making abilities.
• Good presentation and public speaking skills is a plus.
• Ability to build trust and demonstrate empathy.
• Excel in a fast-paced, goal-driven environment.
• Previous experience leading technicians in a residential Sales environment
• Valid Driver's license with a good driving record.
• Strong computer skills in MS Office with a solid understanding of Excel