Lead Sales & Service HVAC Technician

Laphcc; Houston, Northern (TX, KY); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Medical, dental, and vision insurance

Paid training and professional growth

Career growth and leadership potential

Family-oriented culture

Job summary

Velocity Air A/C & Heating, a family-owned HVAC company serving the Greater Houston area, seeks a Lead Sales & Service HVAC Technician. The role blends technical HVAC expertise with customer relationship building and sales-driven growth in the Houston market.

The successful candidate will mentor team members, drive service quality, and help expand the service department while delivering exceptional customer experiences.

Qualifications

• HVAC troubleshooting and service skills required across residential/commercial systems.
• Strong customer service, communication, and sales-oriented approach expected.
• EPA Universal Certification is required for this role.

Responsibilities

• Perform preventive maintenance, repairs, and service calls on residential and commercial HVAC systems.
• Diagnose and troubleshoot equipment issues accurately and efficiently.
• Install, repair, and maintain heating, cooling, and ventilation systems.
• Ensure all work is completed safely and in compliance with industry standards and regulations.
• Maintain detailed service records and communicate findings to customers.
• Mentor and assist less experienced technicians and help develop the service team.

Skills

HVAC troubleshooting

Customer service

Sales mindset

Leadership

Communication

Problem solving

Independent work

Relationship building

Education

EPA Universal Certification

Tools

HVAC tools

Job description

Lead Sales & Service HVAC Technician

About Velocity Air A/C & Heating
At Velocity Air A/C & Heating, we're a family-owned and operated HVAC company with three generations of industry expertise. Serving the Greater Houston area, we provide high-quality residential and commercial HVAC installation, maintenance, and repair services. Our reputation is built on exceptional workmanship, outstanding customer service, and long-term relationships with our clients.

As we continue to grow, we are seeking an experienced Lead Sales & Service HVAC Technician to help expand our service department, strengthen customer relationships, and contribute to the development of our growing team.

Learn more about us: www.velocity-air.com

Position Summary:

Velocity Air A/C & Heating is seeking a highly motivated and experienced Lead Sales & Service HVAC Technician to join our Houston-area team. This role is ideal for an HVAC professional who not only excels in diagnosing, servicing, and repairing HVAC systems, but also has a passion for customer relationships, business development, and leadership.

The successful candidate will serve as a key member of our growing organization by delivering exceptional service, identifying sales opportunities, mentoring team members, and helping drive company growth throughout the Houston market.

Key Responsibilities:

• Perform preventive maintenance, repairs, and service calls on residential and commercial HVAC systems
• Diagnose and troubleshoot equipment issues accurately and efficiently.
• Install, repair, and maintain heating, cooling, and ventilation systems.
• Ensure all work is completed safely and in compliance with industry standards and regulations.
• Maintain detailed service records and communicate findings to customers.

Customer Relations & Sales Growth

• Build strong relationships with customers and act as a trusted HVAC advisor.
• Identify opportunities for system upgrades, replacement equipment, maintenance agreements, and additional services.
• Educate customers on energy-efficient solutions and HVAC system improvements.
• Generate leads and contribute to company revenue growth through exceptional customer service and consultative selling.
• Represent the company professionally and help strengthen the Velocity Air brand throughout the Houston community.

Leadership & Team Development

• Support the growth and development of the service department.
• Mentor and assist less experienced technicians in the field.
• Help establish best practices and maintain high service standards.
• Collaborate with leadership on strategies to expand the business and improve operational efficiency.
• Contribute to recruiting, training, and building a high-performing service team as the company grows.

Qualifications:

• Minimum of 3 years of HVAC service experience.
• Strong residential and commercial HVAC troubleshooting skills.
• EPA Universal Certification required.
• Valid driver's license with a clean driving record.
• Ability to work independently while leading by example.
• Excellent customer service, communication, and relationship-building skills.
• Sales-focused mindset with the ability to identify customer needs and recommend solutions.
• Strong organizational and problem-solving abilities.
• Must possess personal HVAC tools.
• Authorized to work in the United States.
• Ability to pass all pre-employment screening requirements.

Compensation & Benefits:

• Annual base salary up to $70,000
• Performance-based commission opportunities
• Company vehicle
• Gas card
• Medical, dental, and vision insurance (50% employer-paid)
• Paid training and professional development opportunitiesCareer growth and leadership advancement potential
• Supportive, family-oriented company culture

Location:

Houston, Texas (Greater Houston Area)

This position serves customers throughout the Houston market and surrounding communities.