Sales Manager

Concord Hospitality Enterprises; Hasbrouck Heights (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance

Discounted room rates at Concord-managed hotels

Career advancement opportunities

Performance-based bonus eligibility

Job summary

Concord Hospitality Enterprises is looking for a Sales Manager to drive business growth through sales and marketing initiatives. This role requires fostering relationships with customers and organizing effective strategies to maximize revenue and maximize sales calls.

The ideal candidate will have proven experience in hospitality sales, strong communication skills, and the ability to work collaboratively. Benefits include competitive wages, comprehensive insurance options, and career advancement opportunities.

Qualifications

• Proven experience in hospitality sales, preferably in hotel sales.
• Strong communication, organizational, and negotiation skills.
• Ability to work collaboratively with internal teams and external partners.

Responsibilities

• Foster new and existing business through proactive and reactive sales efforts.
• Deliver excellent customer service with timely responses to calls and bookings.
• Meet and exceed monthly revenue and sales call goals.

Skills

Hospitality sales experience

Communication skills

Organizational skills

Negotiation skills

Familiarity with CRM systems

Results-driven

Tools

Delphi

Job description

Description

As a Sales Manager at a Concord Hospitality property, you play a vital role in the hotel’s success. You will develop and grow hotel business through direct sales, marketing, telemarketing, direct mail, and property tours for both guest rooms and event space.

Leadership Responsibilities

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Responsibilities

• Foster new and existing business through proactive and reactive sales efforts.
• Deliver excellent customer service with timely responses to calls and bookings.
• Plan and organize sales strategies while maintaining keen pricing awareness for departmental efficiency.
• Provide thorough follow‑through on details for clients and internal hotel departments.
• Represent the hotel professionally at industry events.
• Collaborate with third‑party booking sites, Concord revenue management, and city convention centers to maximize key city‑wide events.
• Meet and exceed monthly revenue and sales call goals.
• Document all sales activities in Delphi or similar sales systems for tracking and historical reference.
• Act as a team player to support the overall operation and success of the hotel.

Qualifications

• Proven experience in hospitality sales, preferably in hotel sales.
• Strong communication, organizational, and negotiation skills.
• Familiarity with CRM and sales tracking systems (e.g., Delphi).
• Ability to work collaboratively with internal teams and external partners.
• Results‑driven with a demonstrated ability to meet or exceed sales goals.

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long‑term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord‑managed hotels
• Training, development, and career advancement opportunities
• This position is eligible for a performance‑based bonus, contingent upon the successful attainment of established objectives and eligibility

Equal Opportunity Statement

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality