Retail Sales Manager

Dania Furniture; Denver (CO); On-site; USD 26,573 - 30,307; Full time

Benefits offered by this job

Health benefits

Dental

Vision

401k

PTO

Job summary

Scandinavian Designs – Dania Furniture in Denver, CO is seeking a results-driven Sales Manager to lead store sales growth and profitability through your team and personal performance.

You will serve as MOD when needed, own the customer resolution process, and coach sales associates while coordinating with store leadership on metrics, merchandising, and operations to enhance the customer experience and drive revenue.

Qualifications

• Demonstrated success in sales, teambuilding and customer service excellence.
• Excellent communication and professional sales presentation.
• Able to read product and transaction information.
• Flexible schedule including days, evenings, weekends, and holidays.
• Able to complete pre-employment background check.
• Able to stand/walk most of the day and lift up to 30 lbs.

Responsibilities

• Lead the sales growth and profitability of the store through the results of your team and personal sales.
• Act as the MOD (Manager on Duty) in the absence of the Store Manager.
• Own the customer resolution process and ensure timely solutions for customers and the sales team.
• Provide exceptional customer care with a positive attitude and enthusiasm for furniture and services.
• Recruit, train and coach Sales Associates and Store Support Associates.
• Schedule and administer training for new Sales Associates.
• Partner with Store Manager to communicate key metrics and expectations across sales, visuals, operations, safety, loss prevention, inventory, HR, payroll, scheduling and training.
• Collaborate with Store Manager, Visual and Warehouse Manager on weekly merchandising, delivery/pick-up processes, and bookkeeping.

Skills

Sales success

Communication

Product literacy

Availability

Background check

Mobility

Education

High school diploma

Job description

Scandinavian Designs – Dania Furniture is looking for a Sales Manager!

Position: Non-Exempt / Hourly + commission!

Training Wage: $20 – $22/hr

Post Training Wage: Continuous base wage of $19.29/hr PLUS uncapped commission PLUS % of store sales!

What You Will Do:

• Under the direction of the Store Manager, lead the sales growth and profitability of your store through the results of your team and your personal sales.
• Act as the MOD (Manager on Duty) in absence of the Store Manager.
• Own the customer resolution process for customers and the sales team always focused on timely solutions.
• Provide exceptional customer care in a manner that models a positive attitude and enthusiasm for our furniture assortment and services.
• Recruit, train and coach Sales Associates and Store Support Associates.
• Schedule and administer the training of new Sales Associates.
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store including but not limited to sales, visual, operations, safety, loss prevention, inventory management, human resources, payroll/scheduling and training.
• Collaborate with the Store Manager, Visual and Warehouse Manager to plan and support the weekly merchandising efforts, customer delivery and pick‑up processes, warehouse and bookkeeping processes.
• Handle quarterly SMART goal session for Sales Associates. This includes the monthly progress discussions and brainstorming ideas for goal revision if/when needed.
• Perform other duties or special projects when assigned.

Must Haves:

• Demonstrated success in sales, teambuilding and excellence in customer service.
• Excellent communication skills and professional sales presentation.
• Able to read product and transaction information.
• Availability to work a combination of days, evenings, weekends, and holidays.
• Able to successfully complete the pre‑employment background check.
• Able to stand and walk most of the day.
• Able to lift up to 30lbs.

Nice to Haves:

• Experienced in commission and performance‑based sales environments.
• Have experience and/or passion for interior design.
• Management experience in the following areas:
  • Sales
  • Retail
  • Customer services
  • Interior design or consulting

Education

• High School diploma or equivalent.
• Benefits for Full‑time Associates* including:
  • Opt‑in for Health benefits, Dental, Vision and Health Savings Account (HSA).
  • 401k
• Work life balance
• Paid Time Off (PTO).
• Pet Insurance.
• Tuition Assistance.

*Benefits eligibility depends on scheduled hours.

Who We Are

A family business 60+ years in the making, with 50+ furniture showrooms and 700+ employees across the U.S. Our sister‑brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.

In efforts to support the hiring of Veterans, please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for preferred veteran hiring process.

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.