Sales Manager

Msc Services; Colorado Springs (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Health Savings Account options

Flexible Spending Account

Company retirement plan

Job summary

Msc Services in Colorado Springs is looking for a Sales Manager to lead and direct the retail production team. This role requires at least 5 years in sales leadership and experience in direct mortgage lending.

The Sales Manager will oversee the loan pipeline, ensure customer satisfaction, and managing a team of 8 or more. This position offers a competitive salary, potential commission, and a comprehensive benefits package.

Qualifications

• Minimum 5 years in sales leadership positions.
• Manage 8 or more direct reports.
• 4+ years’ experience in direct mortgage lending.
• 2+ years’ experience with sales technology.

Responsibilities

• Oversee the retail active pipeline from loan submission to funding.
• Manage daily pipeline reporting from the retail branch level.
• Work with key department managers to solve loan-level issues.
• Manage timelines and loan cycle times.
• Escalate pricing and underwriting exceptions to management.

Skills

Sales leadership

Direct mortgage lending

Sales technology

Understanding industry standards

Job description

Job Details

• Job Location: Corporate Region - Colorado Springs, CO 80920
• Position Type: Full Time
• Salary Range: $56,485.00 - $56,485.00 per year
• Position: Sales Manager
• Department: Branch Specific
• Reports To: Branch or Remote
• Location Address: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920
• Compensation & Benefits: $ 40,000 – 60,000 dependent on location and experience

Benefits and Compensation

Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. Eligible employees also have the option to participate in a company retirement plan.

Role Overview

The primary responsibility of the Sales Manager is to lead and direct the Retail production team, including sales and processing, to meet or exceed production goals, for both volume and quality. The role involves strategic planning, managing people, selling, leveraging technology and improving processes. The Retail Sales Manager is responsible for training and retention of production staff. The role is compensated with a salary plus a variable commission tied to the attainment of business goals.

Essential Duties

• Directly oversee and manage the retail active pipeline from loan submission to processing through loan funding.
• Responsible for daily pipeline reporting from the retail branch level up through Senior Management.
• Work closely with other key department managers such as the Retail Underwriting Manager and Closing Manager to solve loan level problems and ensure timely loan closing and customer satisfaction (both internal and external customers).
• Manage timelines and loan cycle times to ensure loans are not stagnant in any one stage, beyond established timelines.
• Manage escalations, including third‑party vendors for underwriting and appraisals.
• Manage “rush” requests in underwriting and closing.
• Escalate the following to the Vice President of Retail Lending: price concessions, rate lock extensions beyond policy, appraisal invoices outside of policy and exceptions to underwriting guidelines.

Qualifications

• Minimum 5 years in sales leadership positions.
• Manage 8 or more direct reports.
• 4+ years’ experience in direct mortgage lending.
• Understanding of industry standards, compliance regulations, underwriting guidelines.
• 2+ years’ experience with sales technology.

Physical Requirements

• Stationary position; prolonged periods at a desk and working on the computer.
• Occasional movement inside the office to walk to offices and office machinery.
• Occasional lifting up to 10 pounds; able to push, pull, raise, bend at knees and waist, twist body at waist, raise and hold arms overhead, turn head‑neck‑shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.

MSF is an equal opportunity employer. All candidates for employment are considered equally and no distinction is made on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status. MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function should contact Human Resources.