Inside Loan Officer

Msc Services; Colorado Springs (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare options

Paid time off

Retirement plan options

Job summary

Msc Services is seeking a Full-Time/Part-Time Loan Originator in Colorado Springs to assist residential mortgage borrowers. In this role, you will cultivate a pipeline of leads, process loans, and provide excellent customer service while adhering to compliance regulations.

The ideal candidate must have an NMLS registration and a state license for mortgage origination. The position includes a range of benefits, including healthcare options and competitive pay based on commission.

Qualifications

• Must have NMLS registration and any applicable State License for mortgage origination activities.
• Loan origination experience required; average of two or more units a month in production.
• Excellent interpersonal and customer service experience.

Responsibilities

• Process Company Leads and solicit residential mortgage borrowers from personal referral sources.
• Assist borrowers in researching loans and navigating the application process.
• Manage loan pipeline, ensuring no missing loan documents.

Skills

Interpersonal skills

Customer service experience

Sales and negotiation skills

Analytical skills

Problem-solving skills

Education

NMLS registration

State License for mortgage origination

Job description

Job Details

Job Location: Corporate Region - Colorado Springs, CO 80920

Position Type: Full-Time/Part-Time

Salary Range: $5.15 - $17.95 Base+Commission/month

Department: Branch Specific

Reports to: Branch Manager

Location: Branch Location

Exempt Status: Non-Exempt

Hours: 8:00 AM to 5:00 AM local time, unless approval for alternative hours is given by Branch Manager

Loan Production Requirements: Varies by location, as stated in Loan Originator Compensation Addendum Schedule A

Compensation & Benefits

Hourly minimum wage plus commission and bonus, reduced by Wage Draw, Benefits Draw, and Expense Draw subject to Reimbursable Expenses Offset. Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial ("MSF") offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, voluntary Life and AD&D coverage, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees may have the option to participate in a company retirement plan.

Role Overview

The primary duties of this position are to proactively process Company Leads and solicit residential mortgage borrowers from personal referral sources, while developing and cultivating a strong pipeline. This position is responsible for assisting borrowers research loans and navigate the application, approval and closing process. Duties include recommending loan options to borrowers and explaining their terms, determining risks for loaning to borrowers based on their credit and processing paperwork.

Essential Duties

• Provides friendly residential loan origination services as a trusted alternative to big, impersonal financial institutions, redefining the mortgage experience for customers and team members.
• Loan products offered may include conventional, VA, FHA, USDA, ARM, renovation, hobby farm, and rural and agricultural loans.
• Receives and processes Company Leads to generate new loans from the result of Company marketing activities.
• May engage in marketing and promotional activities in support of Loan Officer’s personal leads.
• Builds and maintains a pipeline of referral sources from which to identify new personal sales leads such as real estate brokers/salespersons, builders, bankers, community leaders, family members, etc.
• May spend time outside of the office (including home office) originating loans, networking or marketing with referrals, or developing personal relationships with potential borrowers.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest, adjunct to in-person contacts.
• Analyzes and exercises independent judgment and discretion in advancing MSF’s business objectives and the interests of MSF’s borrowers regarding significant financial decisions.
• Manages loan pipeline, reviews active loan files regularly to ensure there are no missing loan documents, follows up on outstanding loan conditions.
• Corresponds with applicants to resolve questions regarding application information.
• Compiles loan packages and facilitates negotiation with applicants according to MSF standards, such as origination fees, loan repayment options, and other credit terms.
• Reviews applications, collects, and prepares materials needed to secure a loan.
• Remains aware of loan application deadlines and informs borrowers about them.
• Completes necessary continuing education in a timely manner and remains current on local developments and trends within the mortgage and real estate industries.
• Compliance with applicable state and federal licensure and mortgage and fair lending laws and regulations.

Qualifications

• Must have NMLS registration and any applicable State License for mortgage origination activities.
• Loan origination experience required; average of two or more units a month in production.
• Excellent interpersonal and customer service experience.
• Proven sales, negotiation, analytical and problem‑solving skills.
• Ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management.
• Ability to function well in a high‑paced and at times stressful environment.
• Ability to pass a background and drug test.
• Demonstration of MSF core values: Connection, Respect, Agile, Revolutionary, Communication, and Resilient.

Physical Requirements

• Stationary position; prolonged periods at a desk and working on the computer.
• Occasional movement about inside the office to walk to offices and office machinery.
• Occasional lifting up to 10 pounds, stooping, bending, standing, reaching.

EEO Statement

MSF is an equal opportunity employer. All candidates for employment are considered equally, and no distinction is made based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status. MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function should contact Human Resources.