Sales Manager

Millennium Hotels and Resorts; Chicago (IL); On-site; USD 70,000 - 75,000; Full time

Job summary

An established industry player is seeking a passionate Sales Manager to join their dynamic team in Chicago. This role offers a unique opportunity to enhance your sales expertise across diverse market segments while working in a vibrant hotel environment. You will be responsible for cultivating client relationships, identifying new business opportunities, and driving sales strategies to maximize revenue. The ideal candidate will possess exceptional customer service skills and a proactive approach to sales. Join a forward-thinking company that values innovation and rewards your contributions with competitive benefits and a supportive work culture.

Benefits

Tuition Reimbursement

Daily Meals

Paid Holidays

Vacation Pay

Employee Discounts

401(K) Matching

Flexible Spending Account

Paid Sick Days

Health, Dental, and Vision Benefits

Life & Disability Insurance

Qualifications

• 2+ years in a sales capacity, preferably in hospitality.
• Ability to work independently and manage client relationships.

Responsibilities

• Develop and manage client relationships to increase sales.
• Conduct 20 sales appointments per week, including follow-ups.

Skills

Customer Service

Sales Management

Communication Skills

Market Research

Problem Solving

Education

College/University Degree

Tools

Delphi FDC System

Amadeus Delphi FDC

Job description

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Millennium Hotels and Resorts provided pay range

This range is provided by Millennium Hotels and Resorts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $75,000.00/yr

We are looking for an enthusiastic, customer-focused individual to join our sales team at The Millennium Knickerbocker Hotel, part of Millennium Hotels & Resorts. The Sales Manager will handle proactive & reactive sales activities, adopting a total account management approach. This is a great opportunity for an individual wanting to expand their sales experience across multiple market segments and different customer groupings.

Keys to success:

Work with hotel management team to determine key needs for the business

Identify opportunities and implement sales actions to address needs, developing new group, catering & transient business opportunities for hotel

Develop existing client relationships to increase production from existing accounts

Total account management of assigned account portfolio

Research the market to identify potential companies and business opportunities for the hotel, maximizing market intelligence available (i.e. Agency360, ZoomInfo, Cvent Sales Navigator)

Account-manage assigned accounts, ensuring potential for hotel is identified and actions are implemented to secure business from these accounts

Conduct twenty sales appointments per week, which can be a combination of sales calls and face-to-face appointments (visits, site inspections, entertainment, networking)

Develop relationships with all levels of client base, from bookers up to senior management

Contract new local business travel accounts to use the hotel and its services

Meet with existing and potential clients and carry out site inspections

Follow-up- on sales enquiries promptly and focus on achieving a high level of conversion to definite business

Respond to client enquiries, including contract rates requests (RFPs), group rates and general enquiries across all channels (i.e. Lanyon, Cvent, MeetingBroker, email, direct),

Check availability for group enquiries, consult with revenue for pricing, prepare and send out sales proposals in a timely manner

Issue contract to client upon confirmation, follow-up for signed return and deposit

Meet with clients to discuss final details of group/meeting/event

Maintain bookings, contacts and activities records up to date in Delphi

Job Requirements

Excellent customer service and communications skills, solution driven

Ability to work independently with little supervision self-starter

Knowledge of working with Delphi FDC System (highly desirable)

Manage challenging situations in a calm and professional manner

Ability to assess and process information accurately, including essential mathematical calculations

Education:

College / university degree desired, or a combination of education and relevant work experience that provides the required knowledge, skills and abilities

Experience:

2+ years in a Sales capacity

1+ years working in a hotel

Amadeus Delphi FDC experience would be a benefit

• Tuition Reimbursement
• Daily meals
• 6 paid Holidays
• Vacation Pay
• 1 year 5days
• 2-4 years 10 days
• 5-9 years 15 days
• 10+ years 20 days
• Employee discounts in 140 hotels worldwide
• 401(K) Matching up to 3.5%
• Family Medical Leave
• Flexible Spending Account (FSA)
• Paid Sick Days
• Health Medical, Dental and Vision Benefits
• Life & Disability Insurance

About Millennium Hotels and Resorts

Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company which owns, manages and operates over 145 hotels across some 80 locations. It has several distinct hotel brands, including Grand Millennium, Millennium, M Social, Copthorne and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand and the United States. Occupying the best locations in gateway cities around the world, MHR has the perfect address for business and leisure travelers. M&C is the hotel arm of Singapore-listed global property company City Developments Limited, and a member of the Hong Leong Group. Visit www.millenniumhotels.com for more information.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Marketing

• Industries

  Hospitality, Hotels and Motels, and Food and Beverage Services

Referrals increase your chances of interviewing at Millennium Hotels and Resorts by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

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