Sales Manager

Abroad Work; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Group Sales Manager to join their leadership team in Atlanta. This role offers an exciting opportunity to manage and prospect for accounts, ensuring the achievement of sales goals while working in a prestigious hotel environment. With a focus on exceptional guest experiences, the ideal candidate will demonstrate strong communication and organizational skills, alongside a passion for excellence in service. Enjoy a competitive compensation package with uncapped bonus potential and the flexibility of remote work options. Join a dynamic team dedicated to creating remarkable hospitality experiences.

Benefits

DailyPay access

Medical insurance coverage

Mental health resources

Best-in-class paid time off

Go Hilton travel discount

Supportive parental leave

Matching 401(k)

Employee stock purchase program

Debt-free education access

Career growth and development

Qualifications

• 3-5 years of experience in a comparable position in luxury hotel.
• Excellent knowledge of luxury market segments.

Responsibilities

• Manage and prospect for accounts to support sales goals.
• Plan and operate site inspections and client trips.

Skills

Excellent communication skills

Organizational skills

Sales management

Customer focus

Adaptability

Education

Experience in luxury hotel operations

Experience with professional sports organizations

Tools

OnQ

Delphi.fdc

Excel

PowerPoint

Job description

Senior Group Sales Manager - Waldorf Astoria Atlanta Buckhead

Waldorf Astoria is looking for a Senior Group Sales Manager to join the leadership team at this gorgeous Atlanta property! Excellent Compensation package along with UNCAPPED bonus potential with quarterly bonus structure and option to work remote 2-days per week.

Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

In this role, you will report directly to the Director of Sales and Marketing.

The ideal candidate will have the following qualifications:

• Excellent communication skills in all aspects: verbal, written, and nonverbal.
• 3-5 years experience in a comparable position in a luxury hotel operation.
• Excellent knowledge of all aspects of Luxury market segments.
• Possess excellent organizational and administrative skills.
• Quality driven with a passion for excellence in guest service and satisfaction.
• Approachable, open-minded, and fair.
• Willingness and capacity to learn and apply new systems.
• Proficient in OnQ and Delphi.fdc.

Desirable:

• Previous experience managing and/or coordinating the sales process preferably for a luxury property.
• Previous experience working with professional sports organizations.
• Capability to use Excel to generate and interpret data reports on business volume from sales territory and individual sales progress reports.
• Capability to use PowerPoint beyond required presentation skills and proactively create compelling, up-to-date presentations for the sales team and other hotel departments to use in operations.

What will I be doing?

The Senior Group Sales Manager will manage and prospect for accounts as designated by the Director of Sales & Marketing to support the established sales goals for the hotel. This will require travel to assigned tradeshows, outside appointments, and management of various accounts.

• Responsible for booking Corporate, SMERF, Professional Sports, and Association by assigned territory.
• Thoroughly get to know the competitive marketplace.
• Proficient product knowledge of Waldorf Astoria Atlanta Buckhead.
• Review and discuss sales goals with Director of Sales & Marketing.
• Plan monthly site inspections and client trips and ongoing sales trips as required.
• Create and implement strategic prospecting plans and sales action plans for review.
• Actively participate, orchestrate, and initiate projects and meetings as required to achieve sales goals.
• Meet and exceed monthly, quarterly, and annual sales goals.
• Entertain potential and existing clientele to develop and maintain relationships.
• Establish and maintain visibility of Waldorf Astoria Atlanta with industry accounts.
• Methodically solicit potential clients for future business on an ongoing basis.
• Conduct outside sales calls and highly polished presentations to current and prospective clients.
• Collaborate with the operations team to ensure seamless service.
• Attend hotel and industry-related functions and tradeshows.
• Represent and cross-sell Waldorf Astoria Group properties.
• Support WA regional sales office and maintain relationships with the team.
• Participation in annual budget and marketing plan.
• Participation in monthly forecasting and month-end recaps.
• Plan and operate Familiarization visits for selected third-party meeting planner and end-user group clients.
• Ability to take on additional tasks assigned by Director of Sales and Marketing.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Hilton has developed a strong reputation as a purpose-driven company with a great workplace culture driven by its team members. Amid one of the most challenging times in the history of the hospitality industry, Hilton continues to be recognized for its exceptional and resilient workplace culture and team member benefits.

The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical well-being of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay.
• Medical Insurance Coverage for you and your family.
• Mental Health Resources.
• Best-in-Class Paid Time Off (PTO).
• Go Hilton travel discount program.
• Supportive parental leave.
• Matching 401(k).
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more).
• Career growth and development.
• Team Member Resource Groups.
• Recognition and rewards programs.