Sales Leader: Customer-Obsessed Retail Coach

The Brand House Collective; Melbourne (FL); Sur place; USD 42 000 - 55 000; Plein temps

Résumé du poste

Kirkland’s is seeking a Sales Leader in Melbourne, FL to drive in-store and online selling with a customer-obsessed approach. You’ll guide a team, model exceptional customer service, and execute store plans to maximize sales and profitability.

The role requires strong communication, merchandising, and leadership skills, with availability to work weekends and evenings. Join a brand-focused environment that values a winning attitude and scalable growth.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service industry preferred.
• Strong communications skills and customer selling experience required.
• Ability to work weekends, holidays, and evenings.
• Valid Driver license.

Responsabilités

• Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience
• Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer.
• Understanding your role in sales growth and how you contribute and impact store profitability
• Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Leads by example, supports, and holds team accountable to all company policies and procedures
• Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
• Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• Perform other duties as needed

Connaissances

Customer selling

Leadership

Retail management

Communication skills

Visual merchandising

POS system

Formation

High School Diploma or GED

College preferred

Outils

POS system

Description du poste

Kirkland’s is seeking a Sales Leader in Melbourne, FL to drive in-store and online selling with a customer-obsessed approach. You’ll guide a team, model exceptional customer service, and execute store plans to maximize sales and profitability.

The role requires strong communication, merchandising, and leadership skills, with availability to work weekends and evenings. Join a brand-focused environment that values a winning attitude and scalable growth.