Sales Lead(LA)

Z Gallerie; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading home furnishings retailer in Los Angeles seeks a Sales Lead to enhance customer experiences and drive sales on the sales floor. The role involves providing leadership, coaching, and support during peak times while ensuring the store meets high service standards. Candidates should have at least 2 years of retail sales experience, preferably in home furnishings or interior design, while showcasing excellent communication skills. This position offers an opportunity to grow in a dynamic retail environment with a focus on client service and product solutions.

Qualifications

• 2+ years of retail sales experience, preferably in home furnishings or interior design.
• Demonstrated ability to deliver strong sales results and exceptional customer service.
• Strong product knowledge and comfort discussing design concepts.

Responsibilities

• Deliver outstanding customer experiences through best-in-class service.
• Drive sales by understanding client needs and offering product solutions.
• Act as a senior presence on the sales floor.

Skills

Retail sales experience

Strong communication skills

Product knowledge in home furnishings

Customer service

Interpersonal skills

Tools

POS systems

Basic computer skills

Job description

The Sales Lead is a senior sales floor role responsible for delivering exceptional customer experiences while providing experienced on-floor leadership at the LA store. This role is designed to support peak periods, maintain consistency in selling standards, and elevate overall sales performance as the store continues to grow.

This position focuses on sales execution first, with added responsibility for floor leadership, coaching by example, and supporting store operations, without formal people management authority.

Key Responsibilities

• Deliver outstanding customer experiences through best-in-class service, relationship-building, and solution-oriented selling
• Drive sales by understanding client needs and offering curated product and styling solutions, including in-home design inspiration
• Act as a senior presence on the sales floor, helping set the pace and standard during peak traffic periods
• Serve as a go-to resource for sales associates by modeling strong selling behaviors and product knowledge
• Support sales floor coverage at the LA store, particularly during peak periods and high-traffic days
• Assist with merchandising, restocking, visual standards, and floor readiness to maintain an inspiring showroom environment
• Support store events, seasonal floorsets, promotions, and special sales initiatives
• Process transactions accurately and efficiently using POS systems
• Maintain showroom cleanliness, organization, and brand presentation aligned with Z Gallerie standards
• Collaborate with store leadership to ensure consistency in customer experience and sales execution
• Support basic social media, content capture, or in-store storytelling efforts as needed

Qualifications

• 2+ years of retail sales experience, preferably in home furnishings, furniture, interior design, or lifestyle retail
• Demonstrated ability to consistently deliver strong sales results and exceptional customer service
• Strong product knowledge and comfort discussing design concepts, materials, and styling ideas
• Confident, professional presence on the sales floor with the ability to influence through example
• Strong communication and interpersonal skills
• Ability to work a flexible retail schedule, including evenings, weekends, holidays, and peak sales periods
• POS system familiarity and basic computer skills required
• Basic experience with social media or content creation is a plus