Sales Lead & Keyholder — Elevate Customer Experience

Loft; Columbia, Northern (SC, KY); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Lead at Store 1442-The Village @ Sandhill-ANN-Columbia, SC 29229 to deliver personalized customer experiences and support associates. You will partner with the Store Manager to model exceptional service, onboard and develop a motivated team, maintain visual and operational standards, and ensure a seamless omnichannel shopping experience for every customer.

This role requires flexible availability, strong coaching skills, and a proactive mindset to drive store performance

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient with point-of-sale systems.
• Excellent communication and coaching skills.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize to meet deadlines.

Responsibilities

• Represent the LOFT brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing the team.
• Support an inclusive store environment where everyone feels welcome.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused, omnichannel shopping experience.
• Provide in-the-moment coaching so each associate brings their best to customer interactions.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Coaching and communication

Flexible availability

Initiative and prioritization

Team organization and delegation

Tools

Point-of-sale system

Job description

LOFT is seeking a Sales Lead at Store 1442-The Village @ Sandhill-ANN-Columbia, SC 29229 to deliver personalized customer experiences and support associates. You will partner with the Store Manager to model exceptional service, onboard and develop a motivated team, maintain visual and operational standards, and ensure a seamless omnichannel shopping experience for every customer.

This role requires flexible availability, strong coaching skills, and a proactive mindset to drive store performance