Sales Lead - Elevate Store Sales & Customer Experience

Emploive; Northern, New York (KY, NY); Hybrid; USD 2,617,000 - 3,564,000; Part time

Benefits offered by this job

Part-time position

VF benefits overview

Job summary

Timberland is seeking a Sales Lead to drive exceptional customer engagement and sales results in our store. You will coach associates, model brand voice, and support leadership in achieving targets while fostering an inclusive, authentic atmosphere that celebrates individuality.

This role offers growth into a leadership path within a dynamic retail team. You will work closely with store leadership to ensure top-tier customer service, monitor progress toward goals, and provide direct feedback to

Qualifications

• 1 year of related professional retail experience is preferred but not required.
• A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most.
• Formal education and undergraduate or graduate degrees are appreciated; but greater value is placed on experience.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Assist in maximizing and achieving store sales and goals by monitoring sales progress and results against key targets.
• Foster a consumer-centric mindset and an inclusive store environment, while modeling selling behaviors through genuine interactions with consumers.
• Assist in providing direct feedback, coaching and supervision of the associates.
• Occasionally assume responsibility for the store in the absence of another manager, including covering breaks or opening the store without a supervisor.
• Regularly interact with customers, delivering a high level of service.
• Provide actionable feedback to store associates and adhere to company policies and procedures.

Skills

Customer engagement

Coaching

Team leadership

Communication

Sales tracking

Product knowledge

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

Timberland is seeking a Sales Lead to drive exceptional customer engagement and sales results in our store. You will coach associates, model brand voice, and support leadership in achieving targets while fostering an inclusive, authentic atmosphere that celebrates individuality.

This role offers growth into a leadership path within a dynamic retail team. You will work closely with store leadership to ensure top-tier customer service, monitor progress toward goals, and provide direct feedback to