Sales Lead - Elevate Customer Experience & Team Momentum

KnitWell Group

Paramus (NJ)

On-site

USD 23,000 - 29,000

Part time

14 days+
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Benefits offered by this job

Optional medical, dental, and vision保险
401(k) plan
Merchandise discounts plus eligibility
Professional development
Community impact through partnerships

Job summary

Soma, part of KnitWell Group, is seeking a Sales Lead for Store 5216-Westfield Garden State Plaza in Paramus, NJ. You will supervise the team, lead by example, and support leadership responsibilities to deliver memorable, hospitality-first shopper experiences.

You'll coach staff, manage scheduling, inventory, and cash handling, and ensure brand standards while building a positive, customer-centered environment that reflects our culture of empowerment.

Qualifications

  • 2 years of retail management experience preferred.
  • Must be at least 18 years old.
  • Ability to develop strong customer and peer relationships.
  • A team player mindset with a high level of ownership and initiative.
  • Flexible availability — including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, stretch for products, lift up to 50 pounds.

Responsibilities

  • Assist the store leadership team with general store operations, including opening and closing responsibilities.
  • Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
  • Provide coaching and encouragement to keep the team on track with performance goals.
  • Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
  • Be knowledgeable about current sales, promotions, and store policies.
  • Support associate development, provide coaching feedback, and assist with scheduling when needed.
  • Share ideas and insights with the store leadership team.
  • Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management experience
Communication skills
Interpersonal skills
Team player
Flexible availability
Ownership initiative
Customer relationship skills

Job description

Soma, part of KnitWell Group, is seeking a Sales Lead for Store 5216-Westfield Garden State Plaza in Paramus, NJ. You will supervise the team, lead by example, and support leadership responsibilities to deliver memorable, hospitality-first shopper experiences.

You'll coach staff, manage scheduling, inventory, and cash handling, and ensure brand standards while building a positive, customer-centered environment that reflects our culture of empowerment.

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