Retail Sales Lead — Brand & Team Coach

Knitwell Group; Center Valley (Lehigh County); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Community involvement

Job summary

Knitwell Group is seeking a Sales Lead for its Soma Center Valley, PA location. You will partner with store leaders to supervise the team, model brand standards, and provide direction to achieve goals while creating memorable, personalized customer experiences that reflect our hospitality culture.

You will coach and support staff, maintain product knowledge, and contribute to a positive, high-energy store environment.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with opening and closing responsibilities.
• Share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Team leadership

Customer service

Excellent communication

Relationship building

Ownership and initiative

Job description

Knitwell Group is seeking a Sales Lead for its Soma Center Valley, PA location. You will partner with store leaders to supervise the team, model brand standards, and provide direction to achieve goals while creating memorable, personalized customer experiences that reflect our hospitality culture.

You will coach and support staff, maintain product knowledge, and contribute to a positive, high-energy store environment.