Fashion Retail Sales Lead — Elevate Guest Experience

Oniverse; Paramus (NJ); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Medical Insurance

Pet Insurance

Paid Time Off

Parental Leave

401(K) Matching

Pre-Tax commuter benefits

Sign on Bonus

Referral bonus

Employee Discount

Uniform Provided

Job summary

Oniverse is seeking a Sales Lead in Paramus, NJ to drive customer service excellence and sales among fashion-conscious clients. You will mentor teammates, build client relationships, and help convert walk-ins into brand ambassadors while upholding store standards and product knowledge.

The role emphasizes a positive, goal-oriented, and engaging personality with strong communication skills, flexible scheduling, and teamwork to maximize store performance and customer satisfaction.

Qualifications

• Minimum 1–2 years of customer service in a contemporary retail environment.
• Strong verbal and written communication skills.
• Flexible schedule including nights, holidays and weekends.

Responsibilities

• Build genuine relationships with clients and drive sales to exceed goals.
• Provide exceptional customer service and product knowledge to convert walk-in traffic into sales.
• Maintain store cleanliness and presentation in collaboration with the team.
• Assist with stock handling, floor replenishment, and visual merchandising updates.

Skills

Customer service

Communication skills

Sales experience

Teamwork

Problem solving

Education

High School diploma or equivalent

Job description

Oniverse is seeking a Sales Lead in Paramus, NJ to drive customer service excellence and sales among fashion-conscious clients. You will mentor teammates, build client relationships, and help convert walk-ins into brand ambassadors while upholding store standards and product knowledge.

The role emphasizes a positive, goal-oriented, and engaging personality with strong communication skills, flexible scheduling, and teamwork to maximize store performance and customer satisfaction.