Sales Lead: Elevate Customer Experience & Team Growth

knitwellgroup; Geneva (IL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Lead in Geneva, IL to champion personalized customer experiences and guide associates while partnering with the Store Manager to step in as needed. You’ll help onboard and grow a motivated team, uphold visual standards, and drive a seamless omnichannel shopping experience using available tools.

The ideal candidate brings retail sales and leadership experience, strong communication, and a flexible schedule including evenings, weekends, and holidays.

Qualifications

• 6‑months of retail sales experience (preferred).
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer‑focused team environment and profitable business.
• Provide in‑the‑moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

Tech proficient

Communication and coaching

Flexible availability

Tools

POS system

Job description

LOFT is seeking a Sales Lead in Geneva, IL to champion personalized customer experiences and guide associates while partnering with the Store Manager to step in as needed. You’ll help onboard and grow a motivated team, uphold visual standards, and drive a seamless omnichannel shopping experience using available tools.

The ideal candidate brings retail sales and leadership experience, strong communication, and a flexible schedule including evenings, weekends, and holidays.