Sales Lead — Elevate Customer Experience & Coaching

LOFT; Village of Scarsdale (NY); Sur place; USD 25 000 - 30 000; Temps partiel

Avantages offerts par ce poste

401(k) plan

Merchandise discounts plus eligibility

Professional development and career-op

Community impact through partnerships

Résumé du poste

LOFT in Scarsdale, NY is seeking a part-time Sales Lead to champion exceptional customer experiences and guide associates. You will partner with the Store Manager to master store operations and be ready to step in as acting manager when needed.

You will model brand standards, support onboarding, and foster an inclusive, high-performing team while delivering a seamless omnichannel shopping experience.

Qualifications

• 6–12 months of retail sales experience preferred.
• Experience with POS systems recommended.
• Strong communication and coaching skills.

Responsabilités

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each employee can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Connaissances

Retail sales

Customer service

Leadership

Coaching

Flexible scheduling

POS system

Outils

POS system

Description du poste

LOFT in Scarsdale, NY is seeking a part-time Sales Lead to champion exceptional customer experiences and guide associates. You will partner with the Store Manager to master store operations and be ready to step in as acting manager when needed.

You will model brand standards, support onboarding, and foster an inclusive, high-performing team while delivering a seamless omnichannel shopping experience.