Sales Lead - Elevate Customer Experience in Shoes

Caleres, Inc.; Countryside (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Associate Discount 30%

Relaxed Dress Code

Dayforce Wallet

Career Development

Employee Assistance Program

Total Rewards

Job summary

Famous Footwear in Countryside, IL is seeking a Sales Lead to drive excellent customer experiences and lead a small team in delivering Wow moments for every guest. You will coach peers, manage daily store operations, and ensure the store consistently meets sales and service standards.

Ideal candidates bring a strong retail background, leadership ability, and a passion for shoes. This on-site role offers comprehensive benefits and opportunities for career growth within Caleres' Famous Footwear

Qualifications

• High School Diploma/GED required.
• Proficient knowledge of general retail practices.
• Experience leading a team and motivating others to achieve goals.
• Ability to manage multiple tasks and follow store manager directions.
• Proven ability to mentor and train Associates on selling and operations.
• Flexibility to work holidays, nights, weekends, and extended hours.
• Basic computer skills.

Responsibilities

• Inspire teammates and foster a culture of caring and camaraderie.
• Drive sales with purpose and accountability to store goals.
• Maintain store operations: pricing, inventory, and presentation.
• Ensure adherence to company policies and utilize resources effectively.
• Promote Famous culture and deliver exceptional customer experiences.
• Support diversity, inclusivity, and positive teamwork.
• Assist customers with footwear recommendations to ensure perfect fit.

Skills

Retail knowledge

Team motivation

Multi-tasking

Mentoring

Customer service

Communication

Education

High School Diploma/GED

Tools

POS systems

Cash handling

Microsoft Office

Job description

Famous Footwear in Countryside, IL is seeking a Sales Lead to drive excellent customer experiences and lead a small team in delivering Wow moments for every guest. You will coach peers, manage daily store operations, and ensure the store consistently meets sales and service standards.

Ideal candidates bring a strong retail background, leadership ability, and a passion for shoes. This on-site role offers comprehensive benefits and opportunities for career growth within Caleres' Famous Footwear