Sales Lead – Elevate Customer Experience & Store Performance

Caleres Inc.; Norcross (GA); On-site; USD 39,000 - 60,000; Full time

Benefits offered by this job

Shoe discounts 30%

Relaxed dress code

Daily access to pay

Transfer locations easily

Career development up to $7500/yr

Employee assistance programs

Total rewards: PTO, health, retirement

Job summary

Caleres Inc. is hiring a Famous Footwear Sales Lead to deliver the best shoe store experience. You’ll create a welcoming environment, lead in-store culture, and ensure top customer service while driving sales and managing daily operations.

You’ll guide a team, mentor associates, and stay informed on trends to boost customer satisfaction. A strong schedule and adaptability are valued for success in this role.

Qualifications

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsibilities

• Inspire teammates to deliver a welcoming store experience and foster caring culture.
• Drive sales while maintaining store standards and brand execution.
• Manage opening/closing, pricing, inventory, and store organization.
• Coach, mentor and motivate associates to achieve goals.
• Uphold company policies and collaborate with partners to complete tasks.

Skills

Retail leadership

Customer service

Team player

Store operations

Education

High School Diploma/GED

Job description

Caleres Inc. is hiring a Famous Footwear Sales Lead to deliver the best shoe store experience. You’ll create a welcoming environment, lead in-store culture, and ensure top customer service while driving sales and managing daily operations.

You’ll guide a team, mentor associates, and stay informed on trends to boost customer satisfaction. A strong schedule and adaptability are valued for success in this role.