Sales Lead: Elevate Customer Experience & Culture

Famous Footwear; Bend (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Discount

Dress code

Early pay

Location transfers

Education assistance

Employee assistance

Total rewards

Job summary

Famous Footwear in Bend, OR is seeking a Sales Lead who loves shoes and delivering exceptional customer experiences. You’ll lead a team, coach associates, and champion our culture while achieving sales goals.

You’ll own store operations, manage inventory, pricing, and staff schedules, and help customers find the perfect fit. The role requires flexibility, a high school diploma, and a passion for fashion and footwear.

Qualifications

• High School Diploma or GED required.
• Retail management or supervisory experience preferred.
• Ability to mentor and train associates on selling and operations.
• Flexible schedule including holidays, nights, weekends, and extended hours.

Responsibilities

• Inspire a culture of caring and camaraderie in-store.
• Drive sales and achieve store goals.
• Oversee pricing, inventory and daily store operations.
• Enforce company policies and collaborate with partners to get tasks done.
• Champion our culture and deliver top-notch customer service.
• Promote diversity and inclusivity within the team.
• Assist customers with shoe selections to ensure the perfect fit.

Skills

Customer service

Leadership

Team leadership

Retail knowledge

Communication

Education

High School Diploma or GED

Tools

POS systems

MS Excel

Job description

Famous Footwear in Bend, OR is seeking a Sales Lead who loves shoes and delivering exceptional customer experiences. You’ll lead a team, coach associates, and champion our culture while achieving sales goals.

You’ll own store operations, manage inventory, pricing, and staff schedules, and help customers find the perfect fit. The role requires flexibility, a high school diploma, and a passion for fashion and footwear.