Sales Lead & Customer Experience Coach

Ann-Taylor-04806202; Auburn (WA); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and career-op

Community impact through partnerships

Job summary

Ann Taylor in Seattle/Auburn, WA is seeking a part-time Sales Lead to drive exceptional customer experiences and support store operations. You will work closely with the Store Manager to onboard and coach a highly engaged team, uphold visual standards, and ensure a seamless omnichannel shopping experience for customers.

The role emphasizes coaching, communication, and adaptability, with flexible hours including evenings, weekends, and holidays.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Store management

Coaching

POS system

Team collaboration

Tools

Point-of-Sale (POS) system

Job description

Ann Taylor in Seattle/Auburn, WA is seeking a part-time Sales Lead to drive exceptional customer experiences and support store operations. You will work closely with the Store Manager to onboard and coach a highly engaged team, uphold visual standards, and ensure a seamless omnichannel shopping experience for customers.

The role emphasizes coaching, communication, and adaptability, with flexible hours including evenings, weekends, and holidays.