Retail Sales Lead & Coach (Omnichannel)

Anntaylor Inc.; Estero (FL); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a Sales Lead to help deliver personalized customer experiences and support associates. You will collaborate with the Store Manager to model excellent service, become an expert on store operations, and step in as manager when needed.

The role emphasizes coaching, seasonal promotions, omnichannel shopping, and maintaining visual and operational standards while guiding a highly engaged team.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS knowledge

Communication & coaching

Flexible schedule

Initiative

Organizational skills

Job description

Ann Taylor is seeking a Sales Lead to help deliver personalized customer experiences and support associates. You will collaborate with the Store Manager to model excellent service, become an expert on store operations, and step in as manager when needed.

The role emphasizes coaching, seasonal promotions, omnichannel shopping, and maintaining visual and operational standards while guiding a highly engaged team.