Sales Lead & Customer Experience Champion

Famous Footwear; Muskogee (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

30% associate discount

Relaxed dress code

Early pay via Dayforce Wallet

Transfer between 850+ locations

Career development support

Employee assistance program

PTO, health, retirement

Job summary

Famous Footwear is seeking a Sales Lead in Oklahoma to deliver the best shoe store experience. You’ll create a welcoming environment, lead a store team, and ensure customers leave with the perfect fit and a positive, memorable visit.

You’ll own daily operations, coach teammates, drive sales, and embody the Famous culture. This role rewards initiative, teamwork, and outstanding customer service with opportunities for growth across our stores.

Qualifications

• High school diploma or GED required.
• Experience in retail leadership or management preferred.
• Strong customer service and mentoring abilities.
• Ability to manage store operations and schedules.

Responsibilities

• Inspire a positive customer experience and team culture.
• Drive sales and achieve store goals with purpose.
• Own store operations, including opening/closing, pricing, and inventory.
• Enforce policies and use available resources to complete tasks.
• Promote Famous culture and superior customer connections.
• Support inclusive, diverse team environment and positive mindset.
• Assist customers in finding the best shoe fits.

Skills

Retail leadership

Customer service

Team mentoring

Store operations

Flexible schedule

Education

High School Diploma/GED

Job description

Famous Footwear is seeking a Sales Lead in Oklahoma to deliver the best shoe store experience. You’ll create a welcoming environment, lead a store team, and ensure customers leave with the perfect fit and a positive, memorable visit.

You’ll own daily operations, coach teammates, drive sales, and embody the Famous culture. This role rewards initiative, teamwork, and outstanding customer service with opportunities for growth across our stores.