Footwear Sales Lead: Customer Experience Champion

Famous Footwear; Folsom (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Shoe discounts

Relaxed dress code

Daily pay access via Dayforce Wallet

Transfer within 850 stores

Education assistance up to $7500/year

Employee assistance programs

Total Rewards program: PTO, Health, 退休

Additional benefits: retirement

Job summary

Famous Footwear in California is seeking a Sales Lead who is passionate about delivering the best shoe store experience. You’ll inspire teammates, own store operations, and ensure customers leave with the perfect fit and a Famous Feeling.

You’ll mentor Associates, manage pricing and inventory, uphold policies, and contribute to a positive, diverse store culture with strong customer service and brand loyalty.

Qualifications

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience being on a team and motivating others to accomplish a goal.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule including holidays, nights, weekends, and extended hours.

Responsibilities

• Inspire that Famous Feeling by fostering a culture of caring and camaraderie.
• Drive sales with purpose and accountability to goals and performance.
• Ace retail operations with pricing, inventory, opening/closing, and store cleanliness.
• Connect the dots by following company policies and using resources to accomplish tasks.
• Be a Famous Culture Influencer by modeling customer-service excellence and brand focus.
• Bring positive vibes, promote diversity, and uplift teammates.
• Be a shoe-obsessed expert who helps customers find the perfect fit and styles.

Skills

Retail leadership

Customer service

Team management

Mentoring

Flexible schedule

Education

High School Diploma/GED

Tools

POS systems

Job description

Famous Footwear in California is seeking a Sales Lead who is passionate about delivering the best shoe store experience. You’ll inspire teammates, own store operations, and ensure customers leave with the perfect fit and a Famous Feeling.

You’ll mentor Associates, manage pricing and inventory, uphold policies, and contribute to a positive, diverse store culture with strong customer service and brand loyalty.