Sales Lead & Coach — Growth, Omnichannel, & Perks

KnitWell Group; Allen (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development opportunities

Community impact

Job summary

LOFT in Allen, TX is seeking a Part-Time Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to become a store expert and stepping in as manager when needed, while upholding brand standards.

Responsibilities include modeling exceptional service, supporting onboarding, coaching colleagues, driving a customer-focused culture, and leveraging technology to enable seamless omnichannel shopping.

Qualifications

• Experience in retail sales and customer service.
• Experience supervising or leading a team is preferred.
• Comfort with operating a point-of-sale system (POS).
• Strong communication and coaching skills are essential.
• Ability to work evenings, weekends and holidays.
• Proactive decision-maker who can organize and delegate tasks.

Responsibilities

• Be a representative of the LOFT brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate performs at their best.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and enable seamless omnichannel shopping.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system operation

Communication and coaching

Flexible availability

Initiative and prioritization

Job description

LOFT in Allen, TX is seeking a Part-Time Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to become a store expert and stepping in as manager when needed, while upholding brand standards.

Responsibilities include modeling exceptional service, supporting onboarding, coaching colleagues, driving a customer-focused culture, and leveraging technology to enable seamless omnichannel shopping.