Retail Sales Lead & Coach (Omnichannel)

KnitWell Group; San Antonio (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

LOFT is seeking a Sales Lead for Store 0836-Quarry Crossing-ANN in San Antonio, TX. You will deliver personalized customer experiences, guide associates, and partner with the Store Manager to step in as manager when needed.

You will coach onboarding, maintain brand standards, and ensure a welcoming, inclusive environment while using tools to drive a customer-focused team and seamless omnichannel shopping.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Leadership experience

Communication skills

POS system

Flexible scheduling

Decision making

Time management

Tools

POS system

Job description

LOFT is seeking a Sales Lead for Store 0836-Quarry Crossing-ANN in San Antonio, TX. You will deliver personalized customer experiences, guide associates, and partner with the Store Manager to step in as manager when needed.

You will coach onboarding, maintain brand standards, and ensure a welcoming, inclusive environment while using tools to drive a customer-focused team and seamless omnichannel shopping.